Software Support Engineer

1 day ago


Jefferson City, Missouri, United States Computer Service Professionals Full time
Software Support Specialist Job Description

At Computer Service Professionals, we are seeking a highly skilled Software Support Specialist to join our team. As a key member of our help desk, you will be responsible for providing exceptional support to our customers nationwide.

Key Responsibilities:

  • Investigate and resolve software support issues for customers
  • Configure, install, and train customers on software products and services
  • Work with team members and 3rd party vendors to ensure successful implementations and issue resolution
  • Maintain customer data security and confidentiality
  • Travel to bank sites for installations and training
  • Stay up-to-date with software enhancements and issues to provide accurate information to customers

Requirements:

  • Associate degree or equivalent combination of experience or training
  • Banking experience preferred but not required
  • Ability to travel on an as-needed basis and participate in on-call rotations

Benefits:

  • Paid vacation and holidays
  • Paid sick/personal leave
  • Basic life and long-term disability insurances
  • Medical, dental, and vision insurance
  • Voluntary life insurance
  • 401(k) company-match savings plan

Send your resume to hr@cspi.com or mail it to 805 W. Stadium Blvd., Jefferson City, MO 65109.


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