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Software Support Specialist

2 months ago

Jefferson City, Missouri, United States Computer Service Professionals Full time
Job Title: Software Support Specialist

Computer Service Professionals, Inc. is seeking a highly skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our software products and services.

Key Responsibilities:
  • Investigate and resolve software support issues for customers
  • Configure, install, and train customers on software products and services
  • Work with team members to ensure timely and accurate issue resolution
  • Travel to customer sites for installations and training
  • Stay up-to-date with software enhancements and issues to provide accurate information to customers
Requirements:
  • Associate degree or equivalent combination of experience or training
  • Banking experience preferred but not required
  • Ability to travel on an as-needed basis and participate in on-call rotations
What We Offer:
  • Paid vacation and holidays
  • Paid sick/personal leave
  • Basic life and long-term disability insurances
  • Medical, dental, and vision insurance
  • Voluntary life insurance
  • 401(k) company-match savings plan

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for software support, we encourage you to apply.