Computer Software Support Specialist

4 weeks ago


Jefferson City, Missouri, United States Computer Service Professionals Inc Full time
Job Overview

We are seeking a highly skilled Software Support Specialist to join our team at Computer Service Professionals Inc.

This is a senior-level position that requires a strong background in software support and implementation. As a key member of our team, you will be responsible for providing exceptional customer support and ensuring the successful implementation of our software products.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Investigate and resolve software issues in a timely and professional manner
  • Collaborate with cross-functional teams to ensure seamless software implementation
  • Maintain accurate records of customer interactions and software issues
  • Stay up-to-date with the latest software technologies and trends

Requirements:

  • Associate degree or equivalent combination of experience and training
  • Strong technical skills and knowledge of software support
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Availability to travel on an as-needed basis

What We Offer:

  • A competitive salary and benefits package
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

Apply today to join our team and take your career to the next level



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