Communications Program Manager

5 days ago

Seattle, Washington, United States AT-RISK International Full time
Job Summary

We are seeking a highly skilled and organized Communications Program Manager to serve our corporate client on the Environmental, Health, and Safety (EHS) team at AT-RISK International. This position will support the Global EHS Operations function for the health and safety of all employees in corporate sites around the world.

Key Responsibilities
  • Oversee global EHS communications and engagement program management through efficient process documentation, stakeholder engagement, and project planning to deliver key operational objectives to reduce risk and build an EHS culture.
  • Support management of the EHS Learning and Development program through instructional design of training modules and supporting program management to reduce risks through education and awareness.
  • Facilitate EHS document management and recordkeeping through document reviews, administer document control processes, and provide support on templating, formatting, and other documentation-related issues.
  • Ensure adequate tools and resources are identified, utilized, and used to 'Invent and Simplify' programmatic delivery of Global EHS Operations objectives.
  • Liaise with cross-functional teams and to leverage learning and build scalable solutions.
  • Create and execute operational project plans, resource allocation, deadlines, risk analysis, communicate challenges or barriers, and translate them into actionable plans.
  • Assess and recommend solutions when faced with competing deadlines/deliverables or shifting priorities to ensure objectives are met.
  • Incorporate change management into project execution approaches to reduce change impact and fatigue.
  • Ensure consistent updates to project plan milestones and deliverables, and execute project status reports and launch communication to internal teams.
  • Manage the design, creation, maintenance, and monitoring of playbooks, process flows, and standard operating procedures (SOP), ensuring continuous process improvements.
  • Identify and utilize appropriate data and metrics to manage performance monitoring, and track programmatic success.
  • Manage, train, and supervise direct reports when needed.
  • Assist with other related tasks as assigned.
Requirements
  • 3+ years of program or project management experience.
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
  • Experience working cross-functionally with technical and non-technical teams.
  • Ability to perform many concurrent assignments and determine the need for changing priorities.
  • Experience with MS Suite, SharePoint, Smartsheet, and other communication applications such as Slack and FirstUp.
  • Strong experience with professional writing, copy editing, and design.
Preferred Qualifications
  • 3+ years of driving end-to-end delivery and communicating results to senior leadership experience.
  • 3+ years of driving process improvement experience.
  • Experience in stakeholder management and dealing with multiple stakeholders at varied levels of the organization.
  • Experience building processes, project management, and schedules.
  • Experience in requirement gathering, and the ability to write clear and detailed requirement documents.
  • Exceptional organizational, influencing, and leadership skills.
  • Exceptional verbal and written communication skills providing appropriate customer support and interaction.
  • Speaking-listening-writing skills, attention to detail, and a proactive self-starter.
  • Proven ability to work in a dynamic, ambiguous environment.
Benefits
  • Health benefits
  • Dental
  • Vision
  • 401(k)
  • paid holidays
  • Up to 7 weeks PTO
  • Personal Gym Reimbursement

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