Healthcare Support Specialist

2 weeks ago


Norwalk, Connecticut, United States Nuvance Health Full time

Position Overview

Sign-On Bonus: $2,000 (For External Candidates Only)

Role: Medical Assistant/Secretary - NHMP Norwalk Rheumatology

Work Schedule: 40 hours per week, Monday to Friday, 8:30 AM - 5:00 PM

Experience Required: Candidates must have prior experience as a Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician.

Job Summary: This role involves providing both clinical and administrative support to ensure efficient daily operations within the assigned medical practice. The Medical Assistant plays a crucial role in preparing the patient and examination area for appointments.

Key Responsibilities:

  1. Welcome patients and escort them from the waiting area to the clinical space, performing necessary intake procedures and documenting vital signs, medications, and allergies.
  2. Accurately transcribe and update patient information in the medical records, including demographic and medical history as provided by the patient.
  3. Handle clerical tasks related to patient care, such as organizing patient charts and completing necessary paperwork.
  4. Stay updated with the EMR Orders Reconciliation process as assigned.
  5. Maintain cleanliness and organization of the examination area after each patient visit, conducting regular environmental checks.
  6. Prepare patients for their appointments, ensuring all necessary materials and supplies are readily available.
  7. Assist with in-office testing as directed by the healthcare provider and coordinate with external services as needed.
  8. Collect and process specimens, ensuring proper logging and reconciliation in patient records.
  9. Manage inventory and ensure the upkeep of medical equipment and supplies.
  10. Provide training and guidance to new colleagues regarding office procedures and techniques.
  11. Conduct audits as assigned by the supervisor.
  12. Demonstrate and maintain competencies for in-office surgical procedures, if applicable.
  13. Engage with patients and colleagues in alignment with service excellence standards.
  14. Adhere to all compliance responsibilities related to the position.
  15. Perform additional duties as assigned.

Qualifications:

Required: High School diploma or GED. Completion of a Medical Assistant program, Nursing Assistant training, or EMT certification, or a minimum of three years of relevant experience in a medical office. Basic medical knowledge and terminology are essential, along with proficiency in obtaining accurate vital signs. Minimum experience of one year is preferred. CPR certification and bilingual skills are advantageous.

Salary: $29.51 per hour (Based on relevant experience)

Nuvance Health is committed to providing reasonable accommodations for qualified applicants with disabilities. If you require assistance to complete this application or participate in an interview, please reach out for reasonable accommodation requests.



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