Healthcare Support Specialist

2 weeks ago


Norwalk, Connecticut, United States Nuvance Health Full time

Position Overview

Sign-On Bonus: $2,000 (External Candidates Only)

Role: Medical Assistant/Secretary - Nuvance Health

Work Schedule: Full-time, Monday to Friday, 8:30 AM - 5:00 PM

Qualifications: Experience as a Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician is required.

Job Summary: The Medical Assistant provides essential clinical and administrative support to ensure efficient daily operations within the medical practice. This role is vital in preparing both the patient and examination areas for optimal service delivery.

Key Responsibilities:

  1. Welcome patients and escort them from the waiting area to the clinical space, conducting necessary intake procedures and documenting vital signs, medications, and allergies.
  2. Update and maintain patient records by transcribing demographic and medical histories as provided by patients.
  3. Perform clerical tasks related to patient care, including organizing patient charts and completing necessary documentation.
  4. Participate in the EMR Orders Reconciliation process as required.
  5. Ensure cleanliness and proper stocking of the examination area after each patient visit.
  6. Prepare patients for their appointments by providing necessary materials and assisting with gowning as needed.
  7. Conduct in-office tests as directed by healthcare providers and coordinate any necessary external services.
  8. Handle specimen collection and processing, ensuring accurate logging and reconciliation in patient records.
  9. Maintain inventory and ensure the proper upkeep of medical equipment and supplies.
  10. Provide training and guidance to new colleagues regarding office procedures and techniques.
  11. Conduct audits related to pathology and other assigned tasks.
  12. Demonstrate and uphold competencies for in-office surgical procedures as directed.
  13. Engage with patients and colleagues in alignment with service excellence standards.
  14. Adhere to all compliance responsibilities associated with the role.
  15. Perform additional duties as assigned.

Requirements:

High School diploma or GED is required. Candidates should be recent graduates of a Medical Assistant program, Nursing Assistant training, or possess EMT certification, or have three years of relevant experience in a medical office. Basic medical knowledge and terminology are essential, along with proficiency in obtaining accurate vital signs. A minimum of one year of experience is preferred. CPR certification and bilingual skills are advantageous.

Compensation: $29.51 per hour (based on relevant experience)

Nuvance Health is committed to providing reasonable accommodations for qualified applicants with disabilities, ensuring equal opportunities in the hiring process.



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