Logistics Operations Supervisor

2 weeks ago


Somerset, Wisconsin, United States Waste Management Full time
Job Overview

Why Choose Waste Management?

Stability. Competitive Compensation. Advancement Opportunities. People-Centric Culture.



About the Role of Route Operations Manager
As a Route Operations Manager, you will oversee the onboarding, development, coaching, mentoring, and performance evaluation of approximately 15 drivers. Your role will involve fostering and maintaining positive relationships with all frontline staff, spending a significant portion of your day in the field with your team.

Key Responsibilities

Onboarding

  • Ensure new frontline employees are equipped with the necessary tools, guidance, and feedback for successful daily operations.
  • Engage with new frontline employees daily to facilitate consistent communication and support during the onboarding process.

Development

  • Provide regular and timely interactions with frontline employees.
  • Conduct ongoing reviews of best practices to enhance daily performance.
  • Focus on understanding and supporting the career aspirations of frontline employees.

Coaching

  • Identify and address areas for improvement, collaborating with frontline employees to ensure ongoing success.
  • Actively seek and apply feedback on coaching discussions.

Mentoring

  • Lead by example to prioritize safety practices among all employees.
  • Educate and instill an understanding of the Waste Management Way.

Performance Management

  • Conduct thorough investigations into all injuries and incidents, ensuring consistent disciplinary actions and retraining.
  • Maintain documentation and records as required by regulatory bodies, including the Department of Transportation.
  • Review and audit documentation related to route operations daily (e.g., DVIRs, driver attendance, open tickets), following up as necessary.
  • Engage with customers and assess customer sites to identify and resolve safety concerns, exploring service alternatives when appropriate.

Qualifications for Route Operations Manager
The qualifications listed below are representative of what is necessary to perform this role.

  • Education: Associate's Degree (accredited), High School Diploma (accredited), and two (2) years of relevant work experience.
  • Experience: No prior experience required or successful completion of the Waste Management Route Manager Trainee program.
  • Understanding of route analysis and logistics.
  • Valid driver's license.

Work Environment
This position operates in a combination of office and field environments, routinely requiring the use of standard office equipment such as computers, phones, and copy machines.

Benefits Overview
At Waste Management, each eligible salaried employee receives a competitive total compensation package, including:

  • Leading health insurance options.
  • Unlimited Paid Time Off.
  • 401(K) plan with company matching.
  • Life Insurance coverage.
  • Employee Stock Purchase Program.
  • Discount programs for employees.


As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.




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