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Logistics Operations Supervisor

2 months ago

Somerset, Wisconsin, United States Waste Management Full time
Position Overview

Why Choose Waste Management?

Stability. Competitive Compensation. Advancement Opportunities. People-Centric Environment.



About the Role of Route Operations Manager
As a Route Operations Manager, you will oversee the onboarding, training, coaching, mentoring, and performance evaluation of a team of approximately 15 drivers. Your role will involve fostering positive relationships with all frontline personnel, dedicating significant time to fieldwork alongside your team.

Key Responsibilities

Onboarding

  • Provide new frontline employees with the necessary tools, guidance, and feedback for successful daily operations.
  • Engage with new hires daily to ensure effective communication and support throughout the onboarding process.

Training and Development

  • Maintain regular and constructive interactions with frontline employees.
  • Continuously review best practices to improve daily performance.
  • Focus on understanding and supporting the career aspirations of frontline employees.

Coaching

  • Identify areas for improvement and collaborate with frontline employees to ensure ongoing success.
  • Actively seek and incorporate feedback on coaching sessions.

Mentorship

  • Lead by example to prioritize safety practices among all employees.
  • Educate and instill an understanding of the company's operational standards.

Performance Oversight

  • Conduct thorough investigations into any injuries or incidents, ensuring consistent disciplinary actions and retraining.
  • Maintain documentation required by regulatory bodies, including the Department of Transportation.
  • Review and audit route operation documentation daily (e.g., DVIRs, driver attendance), following up as necessary.
  • Engage with customers and site visits to assess and address safety concerns, exploring service alternatives when needed.

Qualifications for Route Operations Manager
The qualifications outlined below are essential for fulfilling the role effectively.

  • Education: Associate's Degree (accredited) or High School Diploma (accredited) with two (2) years of relevant experience.
  • Experience: Completion of the Route Manager Trainee program or equivalent experience preferred.
  • Knowledge of route logistics and analysis.
  • Possession of a valid driver's license.

Work Environment
This position operates in a hybrid setting, combining office tasks with fieldwork, and regularly requires the use of standard office equipment such as computers and phones.

Benefits Overview
At Waste Management, eligible salaried employees receive a comprehensive compensation package that includes:

  • Leading health insurance options.
  • Unlimited Paid Time Off (PTO).
  • 401(K) plan with company matching.
  • Life insurance coverage.
  • Employee Stock Purchase Program.
  • Discount programs for employees.

If this opportunity aligns with your career goals, we encourage you to consider applying.


As an Equal Employment Opportunity/Affirmative Action Employer, all qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

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