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Logistics Operations Supervisor

2 months ago

Somerset, Wisconsin, United States Waste Management Full time
Position Overview

Why Work with Waste Management?

Stability. Competitive Compensation. Career Advancement. People-Centric Environment.



About the Role of Route Operations Manager
As a Route Operations Manager, you will oversee the onboarding, training, coaching, mentoring, and performance evaluation of approximately 15 drivers. Your role will involve fostering and maintaining positive relationships with all frontline personnel, dedicating a significant portion of your day to being in the field with your team.

Key Responsibilities

Onboarding

  • Ensure new frontline personnel are equipped with the necessary tools, guidance, and feedback for successful daily operations.
  • Engage with new employees daily to facilitate consistent communication and support throughout the onboarding process.

Development

  • Provide regular and timely interactions with frontline personnel.
  • Conduct ongoing reviews of best practices to improve daily performance.
  • Focus on understanding and supporting the career aspirations of frontline employees.

Coaching

  • Identify areas for improvement and collaborate with frontline personnel to ensure ongoing success.
  • Actively seek and incorporate feedback on coaching discussions.

Mentoring

  • Set a positive example to ensure safety practices are prioritized among all employees.
  • Educate and instill an understanding of the Waste Management principles.

Performance Oversight

  • Conduct thorough investigations into all injuries and incidents, ensuring appropriate disciplinary actions and retraining are implemented.
  • Maintain and document records as required by regulatory bodies such as the Department of Transportation.
  • Review and audit daily documentation related to route operations (e.g., DVIRs, driver attendance, open tickets), following up as necessary.
  • Engage with customers and visit service locations to assess and address safety concerns, exploring service alternatives when needed.

Qualifications for Route Operations Manager
The qualifications listed below are essential for performing this role:

  • Education: Associate's Degree (accredited), High School Diploma (accredited), and two (2) years of relevant experience.
  • Experience: No prior experience required or successful completion of the Waste Management Route Manager Trainee program.
  • Knowledge of route analysis and logistics is essential.
  • A valid driver's license is required.

Work Environment
This position operates in a combination of office and field environments, routinely utilizing standard office equipment such as computers, phones, and copy machines.

Benefits Overview
At Waste Management, each eligible salaried employee receives a comprehensive compensation package that includes:

  • Leading health insurance options
  • Unlimited Paid Time Off
  • 401(K) plan with company matching
  • Life Insurance coverage
  • Employee Stock Purchase Program
  • Discount Programs for employees


If this opportunity aligns with your career goals, we encourage you to consider applying.


As an Equal Employment Opportunity/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

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