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Accounts Receivable Coordinator

2 months ago


Richmond, Virginia, United States Century Distribution Systems Full time

Century Distribution Systems has established itself as a frontrunner in integrating cutting-edge technology with supply chain, logistics, freight management, and third-party logistics (3PL) services for over five decades. Our operations span globally, collaborating with clients across various regions.

As an Accounts Receivable Coordinator, you will assist our Accounts Receivable and Collections Supervisor in executing all facets of the collections process for all Century entities, while also aiding in cash application to guarantee that all payments are accurately and promptly allocated to customer accounts.

This role offers a hybrid/remote work arrangement, with the requirement to be local to the Richmond area for in-office days.

Benefits include:

  • Competitive salary
  • Medical coverage
  • Dental insurance
  • Vision care
  • 401(k) plan with matching contributions
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid holidays
  • Vacation and sick leave
  • Realistic opportunities for career advancement

Join a leader in the industry, recognized for exceptional service, high-quality products, and competitive pricing.

KEY RESPONSIBILITIES:

  • Prepare and distribute monthly customer statements.
  • Assist the Collections Supervisor in communicating with customers regarding outstanding balances, ensuring comprehension of payment terms and expectations.
  • Monitor accounts to detect overdue payments and initiate collection actions.
  • Utilize negotiation skills to encourage timely payments, considering customer payment habits and issues.
  • Maintain accurate records of collection activities.
  • Identify and implement process improvements to enhance the efficiency of collection tasks.
  • Request and process refunds to keep Accounts Receivable balances current and free from overpayments.
  • Support cash receipt processing and application based on customer remittance advice.
  • Investigate discrepancies related to short or over payments and follow up with customers.
  • Identify and implement process improvements to enhance cash application efficiency.
  • Assist the Collections Supervisor with customer communications regarding outstanding balances.

QUALIFICATIONS & REQUIRED EXPERIENCE:

  • 2-5 years of direct collections experience; experience in a corporate or business collections environment is advantageous.
  • Experience in cash applications.
  • Some accounts receivable experience, with an understanding of billing, payments, and credit memos.
  • General knowledge of accounting principles, including the distinction between credits and debits and their impact on the general ledger.
  • Proficiency in Microsoft Office, particularly Excel.
  • Detail-oriented with the ability to analyze data for meaningful insights.
  • Excellent interpersonal and adaptable communication skills.
  • Strong negotiation abilities.
  • Understanding of Days Sales Outstanding (DSO).
  • Willingness to work from the office at least one day per week as needed.
  • A Bachelor’s or Associate Degree in Accounting is a plus.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

Physical Demands: The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • While performing the duties of this position, the employee is frequently required to talk or hear. The employee regularly stands, walks, uses hands to handle or feel, and reaches with hands and arms.
  • The employee is regularly required to sit for extended periods; occasionally may need to climb, balance, stoop, or kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The characteristics of the work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

  • The noise level in the work environment is typically low, consistent with a business office setting.

COMMITMENT TO SECURITY:

Century is dedicated to the Customs Trade Partnership Against Terrorism (C-TPAT) program and will take all necessary measures to enhance security throughout our global supply chain. All employees are required to report any anomalies to the appropriate contacts.

This document outlines the current essential functions and duties of your position. The Company reserves the right to modify these functions, duties, and responsibilities in the future to meet business needs.