Accounts Receivable Specialist

4 days ago


Richmond, Virginia, United States CoStar Realty Information, Inc. Full time
Job Title: Accounts Receivable Specialist

CoStar Group is seeking an experienced Accounts Receivable Specialist to join our team in Richmond, VA. As an Accounts Receivable Specialist, you will be responsible for managing the full life cycle of accounts receivable, including resolving customer issues, driving high customer satisfaction, and managing high transaction volume portfolios.

Responsibilities:
  • Resolve customer issues impacting payment of invoices through proactive, outbound communication with clients and the sales team.
  • Drive high customer satisfaction and retention levels through relationship building, professional, and courteous communication.
  • Manage high transaction volume portfolios in a competitive customer-centric environment.
  • Become proficient in understanding of company A/R life-cycle within a 2-month time frame.
  • Identify root causes and scenarios that require the need to escalate slow or non-pay situations.
Requirements:
  • Bachelor's degree required from an accredited, not-for-profit college or university, in Finance or related field of study preferred.
  • A track record of commitment to prior employees.
  • Up to one year of related experience in customer service, outbound calling, and/or finance.
  • Ability to problem solve.
  • Good listener who can multitask to solve problems.
  • Ability to work within time deadlines by prioritizing workload and understanding the priority business outcomes.
  • Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas.
  • Excellent oral and written communication skills required.
  • Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing.


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