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Accounts Receivable Specialist

2 months ago

Richmond, Virginia, United States Commonwealth of Virginia Full time
Job Summary

The Department of Motor Vehicles (DMV) is seeking a qualified candidate for our Accounts Receivable Specialist position. In this role, you will be responsible for upholding DMV's standards for customer service while working in a high-volume environment.

Key Responsibilities
  • Respond to customer and business partner inquiries regarding invoices by phone and email.
  • Maintain customer account records to reflect all transactions related to invoices and payments received.
  • Generate and reconcile invoices against customer accounts and payment records.
  • Use specific software to analyze received revenue and discrepancies in billing records if applicable.
Requirements
  • Working knowledge of Accounts Receivable.
  • Demonstrate proficiency in identifying problems, establishing fact patterns, and conducting data analysis to draw valid conclusions and create solutions.
  • Ability to work on multiple tasks simultaneously, and meet all deadlines associated with related tasks.
  • Demonstrated ability to read, analyze and accurately interpret accounting and financial records, apply policy, procedural and transactional changes.
  • Working knowledge of processing and posting payments.
  • Proficiency in Microsoft Office Suite.
  • Excellent verbal and written communication skills.
Additional Considerations
  • Experience with PeopleSoft, Oracle, eVA, or Cardinal.

The Virginia Department of Motor Vehicles (DMV), headquartered in Richmond, Virginia, serves approximately 6.2 million licensed drivers and ID card holders with over 8.4 million registered vehicles. In addition, DMV serves many businesses, including dealers, fuel tax customers, rental companies, driving schools, other state agencies, local governments, and non-profit organizations. DMV operates upon five fundamental core values: Trustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT). We don't just talk about our core values. We live them.