Parts and Service Sales Representative

2 weeks ago


Saint Rose, Louisiana, United States C & B Material Handling Full time

C & B Material Handling, LLC, a prominent provider in the material handling sector, is on the lookout for a dedicated Customer Service Representative to join our team. This position is crucial for driving our parts and service business objectives through effective revenue generation strategies. You will engage in B2B sales communications, deliver quotes, and promote various products including parts and maintenance contracts. Additionally, you will conduct training sessions for customers on forklift operations, ensuring both safety and efficiency.

Key Responsibilities:

  • Drive revenue growth by achieving business objectives in parts and service.
  • Engage in B2B sales discussions to identify customer requirements and provide tailored solutions.
  • Prepare and present quotes for parts, maintenance agreements, and warehouse solutions.
  • Facilitate customer training on forklift usage to promote safe practices.
  • Manage and develop your designated territory to enhance customer relations and satisfaction.
  • Keep precise records of sales activities and customer interactions.
Qualifications:
  • High school diploma or equivalent; additional education or certifications in sales or customer service are advantageous.
  • A minimum of 2 years of experience in a sales or customer service capacity, ideally within the material handling or a related field.
  • Strong commitment to customer service with a focus on resolving client issues.
  • Exceptional verbal and written communication skills for effective client and team interactions.
  • Familiarity with CRM software for tracking sales and customer engagement.
  • Possession of a valid driver's license and a clean driving record.
  • Capability to meet the physical demands associated with the role.
What We Offer:

Qualified candidates will undergo a pre-employment drug screening and background check as part of our commitment to maintaining a drug-free workplace.
  • Competitive compensation based on experience
  • Comprehensive benefits package including Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, and a 401K plan with immediate company matching, along with generous parental leave policies.
  • Generous Paid Time Off and Holidays - starting with 3 weeks of PTO in the first year.
  • Career Advancement Opportunities - we prioritize internal promotions and offer excellent training programs to support your professional development.
  • Community Engagement - participate in our annual Community Impact Day, contributing to the communities we serve.
Our mission is to enhance the quality of work life through fair treatment and equal growth opportunities for all employees. We are proud to be an equal opportunity employer, adhering to all applicable federal, state, and local laws.

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