Low Voltage Panel Specialist
7 days ago
Job Summary:
The Enterprise Service Technician will play a critical role in servicing, troubleshooting, and repairing low voltage panels, wiring, and devices for Everon's commercial clients. This position requires a strong technical background and excellent customer service skills to provide reliable and high-quality support to our customers.
Key Responsibilities:
• Service, troubleshoot, and repair low voltage panels, wiring, and devices
• Provide customer instruction on system operation and functionality
• Perform system testing and signal verification
• Maintain necessary truck stock/inventory (equipment and tools)
• Organize and utilize technical resources, information, material, and support to ensure efficient execution of assigned tasks
• Ensure the progress and completion of assigned tasks
• Provide documentation of service and hours worked
• Complete and submit all required task-related activities, productivity, and other documentation in a timely manner
Requirements:
• Minimum of High School Diploma/Vocational Training
• One (1) or more years of experience in a related field
• Working knowledge of trouble shooting enterprise intrusion systems, fire systems, CCTV, intercom access control systems
• Working knowledge of local/national codes desired
• Ability to read drawings and pull wires accordingly
• Valid driver's license and ability to clear a drug screening
Preferred Qualifications:
• NICET Level I Certification within one (1) year (for fire alarm systems only)
• Specific product certifications and/or licenses required by national, state, and local codes
• 25% to 50% proficiency in ADT Commercial's Enterprise product offerings
Work Environment:
• Exposure to outside weather conditions, risk of electrical shock, and harsh work environments
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
• While performing the duties of this job, the employee is regularly required to stand, walk, sit, twist, use hands to handle, reach with hands and arms, push, pull, climb or balance, stoop, kneel, crouch, or crawl, talk, and hear.
• Use vision abilities including close, distance, peripheral, depth, and color.
• Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
• Lift, move, and hold up to approximately 50 lbs.
• Must be able to work a full-time, flexible schedule with 'on call availability' and must be able to travel on short notice.
• Must be able to drive a motor vehicle (day and evenings) for extended time periods.
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