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Laboratory Operations Coordinator

2 months ago

Saint Rose, Louisiana, United States Intertek Full time

Position Overview:
Intertek, a premier provider of quality assurance and safety solutions, is seeking a Laboratory Operations Coordinator to join our esteemed Caleb Brett team.

This role presents an excellent opportunity to advance a dynamic career within the Inspection and Testing sector, as Intertek continues to lead the way in the ATIC (Assurance, Testing, Inspection, and Certification) industry.

Our Mission:
To enhance quality, safety, and sustainability across various industries.

The Caleb Brett team specializes in cargo inspection and analytical evaluation for the petroleum, mining, minerals, and biofuels sectors. Leveraging extensive expertise and innovative analytical capabilities, we assist clients in maximizing the value of their cargoes while addressing complex technical challenges.

Key Responsibilities:
As a Laboratory Operations Coordinator, you will:

  • Receive service requests through various channels and document the details accurately.
  • Establish renewable testing methodologies and provide training to staff.
  • Engage with both new and existing clients, representing the company positively.
  • Maintain detailed records for each job, ensuring unique identifiers are assigned.
  • Review client instructions to identify potential operational issues and communicate with relevant parties to find solutions.
  • Familiarize yourself with the client’s agreements and ensure clear communication regarding their needs.
  • Update stakeholders to facilitate the organization of requested services and relay critical information regarding product hazards.
  • Act as the primary contact for designated clients, managing all instructions and communications.
  • Compile information from clients, liaise with the laboratory on analyses performed, and prepare final reports for publication.
  • Maintain comprehensive records of completed jobs for billing and claims purposes.
  • Stay informed about the company’s locations and capabilities to provide accurate information to clients.
  • Conduct client visits to foster positive relationships and represent the company effectively.

All responsibilities must be executed in alignment with the company's Safety Policy, Quality Management System, and Ethics Policy.

Qualifications:
To be considered for this role, candidates should possess:

  • A valid driver’s license with a reliable driving record.
  • A college degree or equivalent experience in the petroleum laboratory or renewable energy sector.
  • Technical proficiency in laboratory processes.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.

Work Schedule:
This position operates from 8 AM to 5 PM, Monday through Friday.

Compensation and Benefits:
Intertek offers competitive compensation packages along with a comprehensive benefits program, including medical, dental, vision, life insurance, disability coverage, a 401(k) plan with company matching, generous paid time off, tuition reimbursement, and more.

About Intertek:
Intertek is a global leader in the Quality Assurance sector, recognized for its high-quality business model and extensive network of customer-focused operations. We are committed to exceeding customer expectations while fostering employee growth and performance.

Diversity and Inclusion:
Intertek values diversity and is an Equal Employment Opportunity Employer. We actively seek to ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.