Laundry Services Operations Supervisor

2 weeks ago


Reno, Nevada, United States Grand Sierra Resort Full time

KEY RESPONSIBILITIES

The primary responsibilities encompass, but are not limited to, the following:

  • Oversee the efficient and effective management of resources, personnel, productivity, and quality assurance.
  • Assess production requirements to fulfill the operational needs of the establishment.
  • Organize, manage, and delegate tasks to ensure the laundry facility operates smoothly.
  • Schedule team members to guarantee that services meet organizational standards.
  • Facilitate the training and development of staff to ensure high-quality linen production, proper equipment handling, and adherence to safety protocols.
  • Address equipment malfunctions promptly and troubleshoot electrical, mechanical, and plumbing challenges.
  • Conduct evaluations of team members and address their requests or concerns (time off, vacations, etc.).
  • Ensure cost-effective operations of the laundry facility while promoting a safe working environment for all staff.
  • Identify and resolve supply shortages, quality concerns, and labor efficiency issues. Communicate any operational problems to senior management.
  • Manage preventative maintenance checks on all types of commercial laundry equipment. Interpret and understand technical operation and repair manuals.
  • Assist in various operational aspects as required.
  • Maintain regular communication with both internal and external stakeholders to deliver exceptional service. This includes liaising with different departments to gather necessary information for optimal service delivery.
  • Be prepared to work flexible schedules that align with the operational needs of the establishment.
  • Participate in meetings to stay updated on new policies, regulations, and procedures, and to discuss scheduling and departmental concerns.

SKILLS AND QUALIFICATIONS

  • Ability to thrive in a fast-paced environment while maintaining attention to detail amidst potential interruptions.
  • Committed to meeting and exceeding the expectations of both internal and external stakeholders.
  • Recognized as a trustworthy individual who demonstrates respect for others.
  • Consistently displays courteous and respectful communication, presenting information clearly and concisely.
  • Collaborates effectively with others to achieve common goals.
  • Contributes positively to the work environment, encouraging teamwork and providing meaningful input.
  • Meets regular attendance requirements to fulfill job responsibilities efficiently.
  • Proficient in reading, writing, speaking, and understanding English to prepare reports and communicate effectively with colleagues and supervisors.
  • Engages in significant physical activity on a continuous basis.
  • Capable of operating hand and power tools as necessary.
  • Able to analyze data and draw conclusions from both written and computer-generated materials.
  • Maintains alertness throughout shifts and remains composed during emergencies.
  • Organizes and prioritizes tasks to meet deadlines effectively.
  • Understands and follows directives from leadership.
  • Diagnoses and resolves various operational issues.
  • Performs duties in varying temperature conditions.
  • Maintains a neat, clean, and professional appearance.


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