Warehouse Operations Supervisor
2 weeks ago
Go Direct is a prominent provider of third-party logistics, multi-channel distribution, and direct-to-consumer fulfillment services across various sectors, including consumer packaged goods, health & beauty, and consumer electronics. Our company is well-funded and experiencing rapid growth through the expansion of current facilities and the establishment of new locations.
We seek an outstanding individual who possesses the ambition, leadership capabilities, and logistics expertise necessary to cultivate a diverse and swiftly growing warehouse and fulfillment operation.
We value passion and an entrepreneurial mindset in our team members. The objectives we aim to achieve are challenging and require dedicated, high-caliber individuals to help us succeed.
As a Warehouse Operations Supervisor, you will be a hands-on leader, guiding a team of warehouse associates in processing orders efficiently within our facilities. You will play a crucial role in our warehouse operations, ensuring that the daily requirements of our clients are fulfilled. You will report directly to our General Managers and collaborate closely with our Client Services team to deliver exceptional outcomes for our clients. A successful Warehouse Operations Supervisor will have a clear trajectory toward management as Go Direct continues to expand and open new locations.
Key Responsibilities:
- Manage a team of warehouse associates, ensuring efficient and accurate order processing.
- Provide coaching and support to team members to help them achieve departmental objectives.
- Generate monthly departmental reports to assess KPI performance and identify areas for enhancement.
- Coordinate with other departments to ensure a top-tier customer experience.
- Regularly communicate with upper management regarding any issues affecting production.
- Develop workflow policies and procedures that enhance efficiency while maintaining safety and quality standards.
- Ensure appropriate staffing schedules are maintained.
- Uphold all safety and health regulations to maintain an accident-free workplace.
Qualifications:
- Strong leadership abilities, including goal-setting, motivation, and conflict management.
- Effective communication skills, encompassing writing, speaking, and active listening.
- Robust problem-solving skills with the capacity to make sound judgments.
- Excellent interpersonal skills.
- Outstanding time management and organizational capabilities.
- Comprehensive understanding of industry standards and best practices.
- Proficient in using warehouse management software and other organizational applications.
- Physical stamina and strength to maintain productivity consistently.
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