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Laundry Services Supervisor
2 months ago
KEY RESPONSIBILITIES
The following are the primary responsibilities associated with this role:
- Oversee the efficient management of resources, personnel, productivity, and quality assurance.
- Assess production requirements to fulfill the operational needs of the establishment.
- Organize, manage, and delegate tasks to maintain an orderly laundry facility.
- Schedule team members to ensure services are delivered in accordance with organizational standards.
- Facilitate the training and development of staff to ensure high-quality linen production, proper equipment handling, and adherence to safety protocols.
- Address equipment malfunctions promptly and troubleshoot any electrical, mechanical, or plumbing issues.
- Conduct evaluations of team members and address their requests or concerns, including time off and vacations.
- Ensure cost-effective operations of the laundry facility while promoting a safe working environment for all employees.
- Identify and resolve supply shortages, quality control issues, and labor efficiency challenges, and communicate any operational problems to management.
- Conduct preventative maintenance audits on all commercial laundry equipment, interpreting technical manuals as necessary.
- Assist in various operational aspects as required.
- Maintain regular communication with both internal and external stakeholders to ensure optimal service delivery and quality standards.
- Flexibility to work varied schedules in response to the operational needs of the establishment.
- Participate in meetings to stay updated on new policies, procedures, and to address scheduling or departmental concerns.
SKILLS AND QUALIFICATIONS
- Ability to thrive in a fast-paced environment while maintaining meticulous attention to detail.
- Committed to exceeding the expectations of both internal and external clients.
- Recognized for integrity and respectfulness towards others.
- Consistently demonstrates courteous and professional communication skills.
- Collaborates effectively with others to achieve common goals.
- Contributes positively to the work environment, fostering teamwork and collaboration.
- Meets attendance requirements to fulfill job responsibilities effectively.
- Proficient in reading, writing, and speaking English to produce reports and communicate with colleagues.
- Engages in significant physical activity throughout the work shift.
- Capable of operating hand and power tools as necessary.
- Able to analyze data and draw conclusions from various materials.
- Maintains alertness and composure during emergency situations.
- Organizes and prioritizes tasks to meet deadlines efficiently.
- Understands and follows directives from leadership.
- Skilled in troubleshooting and resolving operational challenges.
- Comfortable performing duties in varying temperature conditions.
- Maintains a professional and well-groomed appearance.