Front Office Associate

1 day ago


West Springfield, Massachusetts, United States Beltone New England Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Office Associate to join our team at Beltone New England. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing daily operations, and supporting our sales and support efforts.

Key Responsibilities
  • Provide top-notch customer service to patients and clients, ensuring a positive and welcoming experience.
  • Manage daily front office operations, including scheduling, filing, and inventory management.
  • Assist with sales and support efforts, including insurance verification and patient scheduling.
  • Perform various administrative tasks, such as data entry and phone support.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of office software.
What We Offer
  • Competitive hourly rate of $18 per hour.
  • 401(k) with a 4% match after one year.
  • Health, dental, and vision insurance.
  • FSA and life insurance options.
  • AFLAC and vision insurance.
  • 9 paid holidays and paid time off.
  • Paid birthday day off and monthly office bonuses.
Work Schedule
  • Monday-Friday, 8:30am-4:30pm.
  • No weekends or overtime required.


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