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Front Desk Representative

2 months ago

West Yarmouth, Massachusetts, United States Ophthalmic Consultants Of Boston Full time
Front Desk Representative

Ophthalmic Consultants of Boston is seeking a highly skilled and motivated Front Desk Representative to provide exceptional patient care service in a fast-paced medical environment.

Responsibilities:
  • Deliver excellent patient care service by demonstrating enthusiasm and a calm demeanor in a busy office environment.
  • Ensure efficient and positive interactions with patients and co-workers.
  • Work collaboratively as a member of the team to achieve the goal of providing outstanding patient service.
  • Perform all check-in and check-out functions, ensuring accurate demographic and financial information for each patient encounter.
  • Collect patient co-payments and past due balances, schedule appointments, and communicate with patients.
  • Maintain confidentiality and privacy consistent with HIPAA guidelines.
  • Perform other related tasks that facilitate the flow of patients through the practice or enhance the quality of service to patients.
Requirements:
  • A High School Degree or GED.
  • Minimum of 1 year of medical or health care related setting or equivalent in a customer service, front desk/receptionist position.
  • Working knowledge of computer and respect for confidentiality.
  • Ability to work in a fast-paced environment, paying close attention to detail.
Benefits:
  • Health & Dental Insurance - eligible 1st day of employment.
  • Paid time off and paid holidays.
  • Health & Dependent Reimbursement Accounts.
  • 401(k) Plan with company contribution.
  • Company paid Life and LTD Insurance.
  • Employee discounts.

Ophthalmic Consultants of Boston is an equal opportunity employer. All employees must be fully vaccinated.