Territory Operations Manager
2 weeks ago
As a key player in our organization, the Territory Operations Manager is responsible for overseeing the implementation of Precoa's proactive strategies within a designated area, focusing on the development and support of Advanced Funeral Planners (AFP) and our partner funeral home accounts.
Company Culture:
At Precoa, we pride ourselves on fostering a vibrant and positive work environment. Our commitment to our core values of kindness, progression, and craftsmanship has earned us recognition as one of the top workplaces in the region for multiple years. We are dedicated to assisting our funeral home partners with these principles at the forefront of our operations.
Key Responsibilities:
1. Field Management: Oversee the Proactive Model within your territory, ensuring that our Partner Funeral Homes and AFPs are achieving their goals and meeting key performance indicators (KPIs).
2. Onboarding Support: Facilitate the onboarding process for new accounts and agents by providing training, implementing lead generation strategies, and building strong relationships with funeral home personnel.
3. Collaboration: Work closely with the Field Director to identify areas requiring support, prioritize accounts, and provide hands-on assistance as needed.
4. Sales Training: Conduct training sessions for AFPs on Precoa's sales techniques and web portal, ensuring they are equipped to succeed in their roles.
5. Relationship Management: Maintain and nurture relationships with key accounts, funeral home owners, and staff to foster a collaborative working environment.
Qualifications:
- Bachelor's Degree in Business, Marketing, Communications, or a related field is preferred.
- 3-5+ years of experience in sales, training, and coaching, with a proven track record in a role requiring significant travel.
- Strong ability to manage complex relationships and prioritize tasks effectively.
- Willingness to travel frequently to support accounts and agents.
Supervisory Role:
This position includes supervisory responsibilities for a team of Advanced Funeral Planners, emphasizing the development and performance of those employed by Precoa.
Travel Requirements:
Frequent travel is expected, including overnight stays, to ensure effective support and training across the territory.
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