Office Assistant

24 hours ago


Lincoln, Nebraska, United States City of LincolnLancaster County, NE Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as an Office Assistant. In this role, you will provide administrative support to our recreation centers, ensuring seamless operations and exceptional customer service.

Key Responsibilities
  • Provide exceptional customer service to the public, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage program registrations and facility reservations using web-based software, maintaining accurate records and participant accounts.
  • Process registrations, calculate scholarships, and prepare childcare subsidy claims, keeping families informed about fees.
  • Assist with financial processes, including payment processing, managing invoices, and negotiating payment plans.
  • Perform general clerical duties such as typing, organizing records, ordering supplies, and assisting with meetings and training sessions.
Requirements
  • Graduation from high school or equivalent; or any equivalent combination of training and experience that provides the desirable knowledge, abilities, and skills.
  • Experience with secretarial or clerical tasks in a modern office setting, preferably in a recreation or customer service environment.
  • Proficiency in using office equipment, including personal computers and standard office machines.
  • Familiarity with modern office practices, procedures, and equipment, such as filing systems and scheduling software.
Benefits

The City of Lincoln offers a competitive benefits package, including medical, dental, vision, group life, an Employee Assistance Program, employer-matched retirement plan, paid vacation, sick leave, holiday time off, and eligibility for the federal Public Service Loan Forgiveness (PSLF) Program.

Work Environment

This is a full-time position, working weekdays from 9:00 a.m. to 5:30 p.m. The work location will be at one of our recreation centers, with a consistent, rotating schedule between Belmont Recreation Center and Calvert Recreation Center.



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