Telecommunications Systems Engineer

2 weeks ago


Austin, Texas, United States Systems Integration Solutions Full time

Job Title: VoIP SBC Engineer - Contact Center Engineering

Company: Systems Integration Solutions

Job Overview:

This position is a vital role within the Development Engineering team, where the selected candidate will engage in innovative brainstorming and solution development within a laboratory environment, alongside conducting proof of concept evaluations.

Key Responsibilities:

  • Demonstrate extensive expertise in large-scale enterprise SIP deployments and call routing, specifically utilizing Ribbon SBC PSX.
  • Conduct expert-level SIP troubleshooting with tools such as Wireshark and other VoIP analysis software.
  • Showcase proficiency in Cloud Technologies, including AWS and Azure.
  • Possess intermediate skills in transcoding, TLS/SRTP deployment, and familiarity with the Genesys platform.
  • Exhibit beginner-level Linux administration capabilities.
  • Implement intermediate Ribbon SBC SIP recording deployments and WebRTC technologies.

Essential Skills:

Niche Skill Experience:

  • Ribbon/Sonus SBC: 2-5 Years Required
  • SIP: 2-5 Years Required
  • SIPREC: 2-5 Years Required
  • Voice/VoIP/SIP: 2-5 Years Required
  • Cloud Computing: 2-5 Years Nice To Have
  • Genesys Core and Voice: 2-5 Years Nice To Have
  • Linux Administration: 2-5 Years Required


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