SIP Systems Engineer

2 weeks ago


Austin, Texas, United States Systems Integration Solutions Full time

Position Title: VoIP SBC Engineer - Contact Center Engineering

Company: Systems Integration Solutions

Job Overview:

This role is part of the Development Engineering team, where the selected candidate will engage in innovative brainstorming and solution development within a laboratory environment, along with conducting proof of concept evaluations.

Key Responsibilities:

  • Possess substantial expertise in large-scale enterprise SIP implementations and call routing, particularly with Ribbon SBC PSX.
  • Demonstrate advanced SIP troubleshooting skills using tools such as Wireshark and other VoIP analysis applications.
  • Exhibit proficiency in Cloud Technologies, specifically AWS and Azure.
  • Intermediate skills in transcoding, TLS/SRTP deployment, and familiarity with the Genesys platform.
  • Basic Linux administration capabilities.
  • Intermediate experience in Ribbon SBC SIP Recording deployment and WebRTC technologies.

Required Skill Sets:

Niche Skill Experience:

  • Ribbon/Sonus SBC: 2-5 Years (Required)
  • SIP: 2-5 Years (Required)
  • SIPREC: 2-5 Years (Required)
  • Voice/VoIP/SIP: 2-5 Years (Required)
  • Cloud Computing: 2-5 Years (Nice to Have)
  • Genesys Core and Voice: 2-5 Years (Nice to Have)
  • Linux Administration: 2-5 Years (Required)


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