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Telecommunications Operator for Law Enforcement

2 months ago

Austin, Texas, United States St Edwards University Full time
Job Overview

Position Title: On-Call Police Telecommunications Operator

Department: University Police


St. Edward's University in Austin, Texas is seeking qualified candidates for the role of On-Call Police Telecommunications Operator. This position entails serving as a Part-Time Telecommunications Operator, responsible for coordinating the activities of field personnel and supplying patrol units with critical information, in alignment with the university's mission and operational principles.


Position Requirements: The On-Call Telecommunications Operator is a pooled role that requires flexibility in working various shifts, including days, nights, weekends, and holidays, particularly during special events such as sporting events, ceremonies, and other significant occasions.


Qualifications:

  • Must possess or be eligible for a TCOLE Telecommunications license with a minimum of 2 years of public safety dispatch experience.
  • High school diploma or GED is required.
  • Ability to obtain and maintain necessary licenses and certifications as mandated by relevant federal and state regulations.
  • Successful completion of a comprehensive background check, including fingerprinting and psychological evaluation.
  • No current indictments for any criminal offenses.
  • No convictions for class B misdemeanors or higher.
  • Must have no history of family violence offenses.
  • Proficient in operating a multi-line phone system.
  • Basic knowledge of Microsoft Office applications, including Word, Excel, and Access.
  • Demonstrates prompt decision-making skills in emergencies, with the ability to analyze situations quickly and accurately.
  • Effective communication skills, both verbal and written, are essential.
  • Ability to thrive in a fast-paced environment.
  • Adherence to workplace guidelines and attendance policies is required.
  • Post-training proficiency in using police radio equipment and data entry systems.
  • Capacity to remain seated for extended periods.

Preferred Qualifications:

  • Bilingual in Spanish.
  • Previous experience in university or college law enforcement communications.

Key Responsibilities:

  • Receive and respond to emergency and informational calls.
  • Manage public safety radio communications, dispatching police officers and monitoring law enforcement frequencies.
  • Act decisively in emergencies, while simultaneously operating a multi-line phone system and computer-aided dispatch system.
  • Maintain accurate records of incoming calls and police activities.
  • Dispatch officers to incidents requiring police intervention.
  • Monitor surveillance systems.
  • Complete necessary reports and documentation.
  • Collaborate with other emergency services and operate various computer terminals, including the Computer Aided Dispatch (CAD) system.

Application Process:

Interested candidates are encouraged to submit an online application, including a resume, cover letter, and three professional references. Applications missing any of these components will not be considered.

In your cover letter, please detail your experiences that equip you to contribute to diversity and inclusion at St. Edward's University.


EQUAL OPPORTUNITY EMPLOYER:

St. Edward's University is committed to a policy of equal opportunity and does not discriminate based on race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in any employment or educational activities.


ABOUT ST. EDWARD'S UNIVERSITY:

Founded in 1885, St. Edward's University is a private Catholic liberal arts institution with a diverse student body of over 4,600 students. The university emphasizes critical thinking, ethical practices, and personalized learning experiences.


ADDITIONAL INFORMATION:

Sponsorship: Currently, no sponsorship is available.


Background Checks: A criminal history background check is mandatory for finalists under consideration for this position.