Telecommunications Intern

2 weeks ago


Austin, Texas, United States DEPARTMENT OF INFORMATION RESOURCES Full time

Position Overview

The Telecommunications Intern role is a unique opportunity for high school students to gain practical experience in the field of telecommunications within a governmental agency. This unpaid internship is designed for students who are currently enrolled in high school and are eager to learn about technology and public service.

Organization

DEPARTMENT OF INFORMATION RESOURCES

Location

Texas - Austin

Job Type

Volunteer Internship

Schedule

Summer Internship: Flexible hours between 10 to 20 hours per week. Interns will work on-site two to three days per week during regular business hours.

Key Responsibilities

As a Telecommunications Intern, you will have the opportunity to:

  • Assist in the installation and maintenance of telecommunication systems.
  • Serve as a liaison for state agencies regarding voice services, including processing requests for phone installations and disconnections.
  • Monitor and evaluate cable facilities, providing recommendations for improvements.
  • Troubleshoot telecommunication issues reported by customers and escalate unresolved matters to appropriate personnel.
  • Update emergency contact databases as necessary.
  • Participate in various projects and shadow experienced professionals to gain insight into the telecommunications field.

Qualifications

Candidates must meet the following criteria:

  • Currently enrolled in high school, aged 16 to 18.
  • Maintain good academic standing as per high school standards.
  • Demonstrate effective communication skills, both verbal and written.
  • Ability to follow instructions and work collaboratively in a team environment.
  • Proficiency in using computers and relevant software applications.

Additional Information

This internship provides a valuable opportunity to learn about the intersection of technology and public service, while contributing to the mission of the DEPARTMENT OF INFORMATION RESOURCES. Interns will gain hands-on experience and develop skills that are essential for future career opportunities in the telecommunications industry.



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