Client Delivery Executive

6 days ago


Dallas, Texas, United States Diversified Full time
Job Title: Client Delivery Executive

At Diversified, we're seeking a seasoned Client Delivery Executive to lead the delivery of contracted services and projects to complex clients with a global footprint.

Key Responsibilities:

  • Manage the delivery of services to clients, ensuring successful planning, implementation, and execution of contracted services.
  • Establish and maintain tight control of a skilled team of delivery resources to meet schedules or resolve technical or operational problems.
  • Participate in contract and account governance, establishing clear communication channels with clients and internally.
  • Develop and administer budgets, schedules, and performance standards to maintain and optimize the cost of delivery and service.
  • Monitor and report on financial health of the account, remedying any financial misses or anomalies.
  • Take ownership and accountability for all client issues to satisfactory resolution.

Requirements:

  • Bachelor's degree or equivalent professional experience.
  • 8+ years of related professional experience, 5+ years in Service delivery and account management/client relation management.
  • Essential qualifications in IT, ITIL, Business Administration or related disciplines.
  • Requires knowledge of the business, industry, and market, as well as sales strategies, account/program management, service delivery, and financial analysis.

About Diversified:

Diversified is a global organization serving local needs with associates worldwide. We're committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability, or genetic information.

Compensation:

Pay is based on several factors, including market location, and may vary depending on job-related knowledge, skills, and experience. Other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



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