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Client Delivery Executive

2 months ago

Dallas, Texas, United States Diversified Full time
Job Title: Client Delivery Executive

At Diversified, we're seeking a seasoned Client Delivery Executive to lead the delivery of contracted services and projects to complex clients with a global footprint.

Key Responsibilities:
  • Manage the delivery of services to clients, ensuring successful planning, implementation, and execution of contracted services.
  • Establish and maintain tight control of a skilled team of delivery resources to meet schedules or resolve technical or operational problems.
  • Participate in contract and account governance, establishing clear communication channels with clients and internally.
  • Develop and administer budgets, schedules, and performance standards to maintain and optimize the cost of delivery and service.
  • Monitor and report on financial health of the account, remedying any financial misses or anomalies.
  • Take ownership and accountability for all client issues to satisfactory resolution.
Requirements:
  • Bachelor's degree or equivalent professional experience.
  • 8+ years of related professional experience, 5+ years in Service delivery and account management/client relation management.
  • Essential qualifications in IT, ITIL, Business Administration, or related disciplines.
  • Requires knowledge of the business, industry, and market, as well as sales strategies, account/program management, service delivery, and financial analysis.
What We Offer:

A competitive salary range of $115,000 to $189,000, depending on location and experience. We provide a comprehensive benefits package, including medical, financial, and other benefits.

Diversified is an equal employment opportunity employer, celebrating diversity and encouraging people of all backgrounds to apply for available positions.