Steakhouse General Manager

6 days ago


Wilmington, Delaware, United States Ruth's Chris Steak House Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Ruth's Chris Steak House restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales and profitability.

Key Responsibilities
  • Operational Excellence: Ensure that all restaurant operations are aligned with Ruth's Chris Steak House standards and guidelines.
  • Customer Service: Maintain a high level of customer satisfaction by providing exceptional service and ensuring that all guests have a memorable dining experience.
  • Financial Performance: Achieve sales and profitability goals by building strong relationships with customers, managing inventory and labor costs, and implementing effective marketing strategies.
  • Team Leadership: Recruit, train, and develop a high-performing team of restaurant staff, including servers, bartenders, and kitchen personnel.
  • Wine Knowledge: Possess a strong knowledge of wine and be able to make recommendations to customers.
Requirements
  • Cultural Fit: Possess a strong ownership mentality, model hospitality, and demonstrate a genuine passion for delivering exceptional customer service.
  • Leadership Experience: 3-5 years of leadership experience in a fine dining or similar volume, full-service chain or corporate environment.
  • Education and Certifications: Servsafe certified or Food Handler certification preferred.
  • Personal Qualities: Proven developer of people, proven delivery of successful financial results, and ability to hold team members accountable to expected results.


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