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Restaurant General Manager

2 months ago


Wilmington, Delaware, United States Jimmy John's Full time
About the Role

We are seeking a highly motivated and experienced General Manager to join our team at Jimmy John's. As a General Manager, you will be responsible for leading a high-performing team, driving sales growth, and delivering exceptional customer experiences.

Key Responsibilities
  • Team Leadership
    • Recruit, train, and develop a team of skilled and motivated employees.
    • Provide coaching and feedback to ensure team members are meeting performance expectations.
  • Store Operations
    • Oversee daily store operations, including inventory management, cash handling, and customer service.
    • Ensure compliance with food safety guidelines and maintain a clean and safe store environment.
  • Customer Experience
    • Develop and implement strategies to drive customer loyalty and retention.
    • Ensure that all customers receive exceptional service and have a positive experience in our store.
  • Business Development
    • Identify opportunities to increase sales and revenue growth.
    • Develop and implement marketing strategies to promote our brand and products.
Requirements
  • Education
    • High school diploma required; associate or bachelor's degree in business, hospitality management, or a related field preferred.
  • Experience
    • Minimum 2 years' experience as a manager or supervisor in a restaurant or retail customer service environment.
  • Skills
    • Exceptional leadership and communication skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Basic knowledge of Microsoft Word and Excel.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.