Restaurant General Manager

6 days ago


Wilmington, Delaware, United States Jimmy John's Full time
Job Summary

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Jimmy John's. As a key member of our management team, you will be responsible for assisting the General Manager in leading the store to achieve operational excellence and delivering exceptional customer service.

Key Responsibilities
  • Store Operations
    • Assist the General Manager in overseeing all aspects of store operations, including inventory management, cash handling, and customer service.
    • Ensure compliance with food safety guidelines and maintain a clean and safe store environment.
  • Team Leadership
    • Assist the General Manager in hiring, developing, and leading a high-performing team to achieve sales and customer service goals.
    • Provide coaching and training to team members to ensure they have the skills and knowledge needed to succeed.
  • Marketing and Sales
    • Assist the General Manager in developing and implementing local store marketing plans to drive sales and customer engagement.
    • Collaborate with the General Manager to identify opportunities to increase sales and improve customer satisfaction.
  • Financial Management
    • Assist the General Manager in managing store finances, including budgeting, forecasting, and financial reporting.
    • Ensure accurate and timely completion of financial tasks, including cash handling and deposit reconciliation.
Requirements
  • Education
    • High School Diploma or equivalent required.
  • Experience
    • Minimum 2 years' experience as a shift lead in a restaurant or retail customer service business.
  • Skills
    • Basic knowledge of Microsoft Word and Excel.
    • Excellent written and verbal communication skills.
    • Ability to perform basic POS and computer functions.
    • ServSafe Certification.
What We Offer

Jimmy John's offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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