Office Administrator

1 week ago


Metairie, United States Senior Helpers Full time
Senior Helpers Office Manager Job Description

We are seeking an experienced and professional Administrator/Office Manager to join our team at Senior Helpers, a non-medical in-home care service provider committed to providing high-quality care to the elderly community.

Key Responsibilities:
  • Manage daily office operations, ensuring a professional work environment.
  • Schedule and coordinate caregiver staff based on client assessment and care plan information.
  • Respond to scheduling conflicts, emergencies, and "call outs" in a timely and effective manner.
  • Collect and submit timesheets for caregiver and internal payroll.
  • Assist with recruitment, hiring, and onboarding of caregivers.
  • Attend job fairs and other events to locate new sources of qualified employees.
  • Provide exceptional customer service, answering phone calls and resolving client issues.
  • Assist with client and caregiver feedback, developing plans to improve services and job satisfaction.
  • Ensure accurate and timely completion of client invoices.
  • Perform other administrative tasks as required.
Requirements:
  • Resident of the State of Louisiana with a high school diploma or equivalent.
  • Bachelor's degree and a minimum of four years of experience in a field providing services to the elderly.
  • Previous Administrator experience and knowledge of State Regulations for Home Based Care Services (HCBS) are highly desirable.
  • Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment.
  • Ability to maintain confidentiality and make sound decisions based on company policies and philosophy.
  • Exceptional customer service skills and experience.
  • Proficiency in Microsoft Word, Excel, Internet, and Outlook.

We offer a great teamwork environment and tremendous growth potential. If you are a sharp, detail-oriented, and high-energy individual with a passion for providing exceptional care, we encourage you to apply for this exciting opportunity.



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