Guest Relations Coordinator

2 weeks ago


Fall River Mills, California, United States Sierra Nevada Brewing Co. Full time
About Us
Founded in 1980 by Ken Grossman, Sierra Nevada has played a pivotal role in the evolution of American craft brewing. Our commitment to quality and sustainability has established us as a leader in the industry, promoting both innovation and environmental stewardship.

Role Overview

The Host position is integral to the restaurant's Front of House operations. Responsibilities include greeting patrons, managing wait lists, overseeing table reservations through software, and ensuring guests are seated promptly.

In addition to these primary tasks, Hosts will maintain a clean and welcoming atmosphere, both in guest-facing areas and behind the scenes.

The Host will report to the Front of House Supervisor Team and serve as a knowledgeable resource for guests visiting our Food and Beverage Operations.


Benefits
We value our employees and strive to demonstrate this commitment. The hourly compensation for this role ranges from $12.30 to $19.01, depending on skills, experience, and location.

Beyond base pay, we offer:
  • A generous 10% company match on 401(k) contributions
  • Learning and development opportunities
  • Comprehensive medical, dental, and vision insurance
  • An onsite medical clinic
  • Mental health and well-being benefits, including paid sick leave

We promote a culture of work-life balance and encourage employees to utilize their generous paid time off.


Key Responsibilities
  • Warmly greet guests upon arrival and bid them farewell upon departure
  • Maintain an organized wait list and communicate with supervisors regarding large parties; manage table reservations using software
  • Ensure guests are seated at clean, well-maintained tables and greeted promptly by their server or bartender
  • Organize and set tables and chairs to enhance the guest experience
  • Maintain safety and cleanliness of all equipment and work areas
  • Participate in ongoing training and operational updates to stay informed
  • Assist in keeping guest areas clean, including floors, walls, restrooms, and windows
  • May take on additional responsibilities within the restaurant as needed
  • Adhere to all company policies and local/state regulations regarding responsible alcohol service
  • Uphold high standards for health code compliance, quality, and cleanliness

Qualifications
  • Preferred: 6 months of previous restaurant experience
  • Dependable attendance and punctuality
  • Ability to manage multiple tasks while delivering exceptional service
  • Strong communication skills and teamwork orientation
  • Commitment to providing outstanding guest service
  • Attention to detail and a strong work ethic
  • Basic computer skills
  • ServSafe Food Certification required within 30 days

Additional Considerations

Applicants must be at least 18 years of age to perform the duties of this position. A pre-employment background check is required.

Please review the full job description, including physical demands and working environment.


This position will remain open until filled; applications will be reviewed weekly.
Sierra Nevada Brewing Co. is an Equal Opportunity Employer.

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