Customer Success Manager
4 days ago
Level Data LLC is seeking a Customer Success Manager to drive value for customers in state implementations. The ideal candidate will have a proven track record of achieving GRR and NRR targets, experience working with state-level education systems, and familiarity with SaaS implementation and maintenance processes.
Key Responsibilities:
- Deliver GRR and NRR impact within a growing organization
- Manage ongoing project maintenance and relationship management
- Strategize with internal teams to support and anticipate customer needs
Requirements:
- Bachelor's degree in a relevant field
- Proven track record of achieving GRR and NRR targets
- Experience working with state-level education systems
- Familiarity with SaaS implementation and maintenance processes
Why Level Data LLC?
- Meaningful Impact: Your work directly influences education outcomes
- Collaborative Culture: We value teamwork, transparency, and shared success
- Professional Growth: Opportunities to learn, lead, and make a difference
- Flexible Work Environment: Embrace remote work, with occasion travel
Benefits:
- Unlimited vacation
- 4% 401k Match
- Competitive Healthcare
-
Customer Success Manager
2 weeks ago
Kalamazoo, Michigan, United States Level Data Inc Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team at Level Data Inc. As a key member of our organization, you'll play a pivotal role in driving value for our customers and ensuring the success of our state implementation projects.Key ResponsibilitiesDeliver Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact...
-
Customer Success Manager
5 days ago
Kalamazoo, Michigan, United States Level Data Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Level Data Inc. As a key member of our team, you will play a pivotal role in ongoing project maintenance and relationship management, driving value for our customers.Key ResponsibilitiesDeliver Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a...
-
Customer Success Manager
1 week ago
Kalamazoo, Michigan, United States Level Data Inc Full timeAbout Level Data IncLevel Data Inc is a company that empowers states with trustworthy data, enabling educational leaders to make informed decisions. We believe that clean, reliable data is the foundation of effective decision-making in K-12 education.Job OverviewAs a Customer Success Manager of State Implementations, you will play a pivotal role in ongoing...
-
Customer Success Specialist
2 weeks ago
Kalamazoo, Michigan, United States Zoetis Full timeRole OverviewThe Customer Success Specialist at Precision Animal Health plays a vital role in delivering exceptional customer experiences. This position requires building strong relationships with customers, understanding their needs, and providing tailored solutions to meet their goals.Key ResponsibilitiesEstablish and maintain strong relationships with...
-
Senior Customer Success Manager
1 week ago
Kalamazoo, Michigan, United States Level Data Inc Full timeSenior Customer Success Manager - State ImplementationsAt LevelData, we're on a mission to empower states with trustworthy data, enabling educational leaders to focus on what truly matters: their learners. As a Senior Customer Success Manager of State Implementations, you'll play a pivotal role in project managing and driving data excellence. Your ability to...
-
Customer Success Specialist
2 weeks ago
Kalamazoo, Michigan, United States Zoetis, Inc Full timeJob Title: Customer Success SpecialistJob Summary:Zoetis, Inc is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer experience team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and delivering exceptional service.Key...
-
Senior Customer Success Manager
4 days ago
Kalamazoo, Michigan, United States Level Data Inc Full timeWe're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed...
-
Senior Customer Success Manager
4 days ago
Kalamazoo, Michigan, United States Level Data Inc Full timeAbout Us: At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices. We're committed to quality, trust, and collaboration.Role Overview: As a Senior Customer Success Manager of State...
-
Customer Service Manager
4 weeks ago
Kalamazoo, Michigan, United States Mr Handyman Full timeCustomer Service Manager/Customer ConciergeGrowing Home Improvement & Home Maintenance contractor seeking an experienced Customer Service Manager/Customer Concierge to join our team. This is an opportunity for a skilled team player to assume a role with growth potential at a company with a solid reputation in the Kalamazoo market.About the RoleThe ideal...
-
Customer Service Manager
2 weeks ago
Kalamazoo, Michigan, United States Mr Handyman Full timeCustomer Service Manager/Customer ConciergeGrowing Home Improvement & Home Maintenance contractor seeking an experienced Customer Service Manager/Customer Concierge to join our team. This is an opportunity for a skilled team player to assume a role with growth potential at a company with a solid reputation in the Kalamazoo market.About the RoleWe are looking...
-
Customer Service Manager
4 weeks ago
Kalamazoo, Michigan, United States Mr Handyman Full timeCustomer Service Manager/Customer ConciergeGrowing Home Improvement & Home Maintenance contractor seeking an experienced Customer Service Manager/Customer Concierge to join our team. This is an opportunity for a skilled team player to assume a role with growth potential at a company with a solid reputation in the Kalamazoo market.About the RoleWe are looking...
-
Customer Service Manager
1 week ago
Kalamazoo, Michigan, United States Mr Handyman Full timeJob SummaryMr. Handyman is seeking an experienced Customer Service Manager to join our team. As a Customer Service Manager, you will be responsible for providing exceptional customer service, managing office operations, and leading a team of customer service representatives.Key ResponsibilitiesManage day-to-day office operations, including phone, receiving,...
-
Customer Service Lead
2 months ago
Kalamazoo, Michigan, United States D&W Fresh Market Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Lead to join our team at D&W Fresh Market. As a Customer Service Lead, you will be responsible for overseeing the daily operations of our Customer Service department, ensuring that all customer inquiries and issues are resolved in a timely and professional manner.Key...
-
Customer Service Lead
2 months ago
Kalamazoo, Michigan, United States D&W Fresh Market Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Lead to join our team at D&W Fresh Market. As a Customer Service Lead, you will be responsible for overseeing the daily operations of our Customer Service department, ensuring that all customer inquiries and issues are resolved in a timely and professional manner.Key...
-
Customer Service Manager
4 weeks ago
Kalamazoo, Michigan, United States SpartanNash Full timeJob SummaryAt SpartanNash, we're seeking a highly skilled Customer Service Manager to lead our retail store operations. As a key member of our team, you'll be responsible for ensuring the day-to-day activities of the department are running smoothly, while maintaining a high level of customer satisfaction.Key ResponsibilitiesManage a team of customer service...
-
Customer Relations Specialist
2 weeks ago
Kalamazoo, Michigan, United States Sabrina Pritchett-Evans - State Farm Agent Full timeCustomer Relations RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you!Responsibilities:Establish and maintain strong relationships with customers to ensure their needs are met and...
-
Customer Service Lead
1 week ago
Kalamazoo, Michigan, United States Burlington Full timeCustomer Service Lead Role at BurlingtonAs a Customer Service Lead at Burlington, you will be responsible for:Directing cashier coverage and customer flow at the front of lines to ensure efficient service.Assisting the management team in communicating promotions and company updates.Monitoring and validating returns, exchanges, check authorizations, voids,...
-
Customer Service Representative
2 weeks ago
Kalamazoo, Michigan, United States The Auto Club Group Full timeJoin The Auto Club Group TeamWe are seeking a highly motivated and customer-focused Branch Customer Service Representative to join our team at The Auto Club Group. As a key member of our branch team, you will be responsible for providing exceptional customer service, promoting our products and services, and contributing to the growth and success of our...
-
Customer Service Lead
3 weeks ago
Kalamazoo, Michigan, United States SpartanNash Full timeJob Title: Customer Service LeadSpartanNash is seeking a highly skilled Customer Service Lead to join our team. As a key member of our Customer Service Sales department, you will be responsible for overseeing tasks and team members, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Train and onboard new team members on their...
-
Customer Service Representative
1 month ago
Kalamazoo, Michigan, United States McDonald's Towing Full timeJob SummaryWe are seeking a highly skilled and customer-focused Dispatcher to join our team at McDonald's Towing. As a Dispatcher, you will be responsible for providing exceptional customer service, prioritizing and answering multiple phone calls, and directing our drivers to ensure efficient service delivery.Main ResponsibilitiesProvide accurate and timely...