Senior Customer Success Manager

4 days ago


Kalamazoo, Michigan, United States Level Data Inc Full time

About Us: At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices. We're committed to quality, trust, and collaboration.

Role Overview: As a Senior Customer Success Manager of State Implementations, you'll play a pivotal role in project managing and driving data excellence. Here's what we're seeking:

  • GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Your ability to retain and expand relationships with clients is crucial.
  • Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting. Your experience navigating complex data landscapes sets you apart.
  • SaaS Implementation Leadership: You're no stranger to leading complex implementations in a Software as a Service (SaaS) company. Your technical acumen and project management skills ensure successful rollouts.

Why Choose LevelData? We offer a collaborative culture, professional growth opportunities, and a flexible work environment. If you're passionate about education and data quality, and thrive in a dynamic team, we invite you to explore this opportunity.



  • Kalamazoo, Michigan, United States Level Data Inc Full time

    Senior Customer Success Manager - State ImplementationsAt LevelData, we're on a mission to empower states with trustworthy data, enabling educational leaders to focus on what truly matters: their learners. As a Senior Customer Success Manager of State Implementations, you'll play a pivotal role in project managing and driving data excellence. Your ability to...


  • Kalamazoo, Michigan, United States Level Data Inc Full time

    We're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed...


  • Kalamazoo, Michigan, United States Level Data Inc Full time

    About the RoleWe're seeking a highly skilled Customer Success Manager to join our team at Level Data Inc. As a key member of our organization, you'll play a pivotal role in driving value for our customers and ensuring the success of our state implementation projects.Key ResponsibilitiesDeliver Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact...


  • Kalamazoo, Michigan, United States Level Data Inc Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Level Data Inc. As a key member of our team, you will play a pivotal role in ongoing project maintenance and relationship management, driving value for our customers.Key ResponsibilitiesDeliver Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a...


  • Kalamazoo, Michigan, United States Level Data Inc Full time

    About Level Data IncLevel Data Inc is a company that empowers states with trustworthy data, enabling educational leaders to make informed decisions. We believe that clean, reliable data is the foundation of effective decision-making in K-12 education.Job OverviewAs a Customer Success Manager of State Implementations, you will play a pivotal role in ongoing...


  • Kalamazoo, Michigan, United States Level Data LLC Full time

    Job OverviewLevel Data LLC is seeking a Customer Success Manager to drive value for customers in state implementations. The ideal candidate will have a proven track record of achieving GRR and NRR targets, experience working with state-level education systems, and familiarity with SaaS implementation and maintenance processes.Key Responsibilities:Deliver GRR...


  • Kalamazoo, Michigan, United States Zoetis Full time

    Role OverviewThe Customer Success Specialist at Precision Animal Health plays a vital role in delivering exceptional customer experiences. This position requires building strong relationships with customers, understanding their needs, and providing tailored solutions to meet their goals.Key ResponsibilitiesEstablish and maintain strong relationships with...


  • Kalamazoo, Michigan, United States Zoetis, Inc Full time

    Job Title: Customer Success SpecialistJob Summary:Zoetis, Inc is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer experience team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and delivering exceptional service.Key...


  • Kalamazoo, Michigan, United States Zoetis Full time

    Job SummaryZoetis is seeking a highly skilled Senior Project Manager to lead capital projects from conceptual estimate to close-out. The ideal candidate will have a strong background in project management, engineering, and regulatory compliance.Key ResponsibilitiesDevelop project scope, financial spending forecasts, and schedulesResearch alternatives to...


  • Kalamazoo, Michigan, United States Zoetis Full time

    Job SummaryThe Senior Project Manager will oversee all phases of capital project management, from conceptual estimate and design to equipment fabrication, construction, commissioning, start-up, and close-out. This role is responsible for project scope, financial spending forecast, and schedule development.Key ResponsibilitiesDevelop conceptual designs,...


  • Kalamazoo, Michigan, United States Zoetis Full time

    Job SummaryZoetis is seeking a highly skilled Senior Project Manager to lead capital projects from conceptual estimate to commissioning and close-out. The ideal candidate will have a strong background in project management, engineering, and leadership, with experience in managing projects in a regulated environment.Key ResponsibilitiesDevelop project scope,...


  • Kalamazoo, Michigan, United States Zoetis Full time

    Job SummaryWe are seeking a highly skilled Senior Project Manager to lead our capital projects from conceptual estimate to commissioning and close-out. The ideal candidate will have a strong background in project management, engineering, and construction, with experience in managing complex projects in a regulated environment.Key ResponsibilitiesDevelop...


  • Kalamazoo, Michigan, United States Mr Handyman Full time

    Customer Service Manager/Customer ConciergeGrowing Home Improvement & Home Maintenance contractor seeking an experienced Customer Service Manager/Customer Concierge to join our team. This is an opportunity for a skilled team player to assume a role with growth potential at a company with a solid reputation in the Kalamazoo market.About the RoleThe ideal...


  • Kalamazoo, Michigan, United States Zoetis Full time

    Job SummaryThe Senior Manager, Engineering is responsible for leading the GMS Kalamazoo Engineering Team, encompassing engineers with backgrounds in reliability and process engineering. This role interacts with management and site "customer" groups to establish and define requirements for both North and South campus, supporting day-to-day production,...


  • Kalamazoo, Michigan, United States The Auto Club Group Full time

    Join The Auto Club Group TeamWe are seeking a highly motivated and customer-focused Branch Customer Service Representative to join our team at The Auto Club Group. As a key member of our branch team, you will be responsible for providing exceptional customer service, promoting our products and services, and contributing to the growth and success of our...


  • Kalamazoo, Michigan, United States Amgen Full time

    We are seeking a highly skilled and experienced Senior Specialty Representative to join our team at Amgen. In this vital role, you will be the primary customer contact and responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager.The ideal candidate will have a strong background in sales, marketing, and/or...


  • Kalamazoo, Michigan, United States Welsh & Associates Full time

    Welsh & Associates is seeking a highly skilled National Account Manager to drive business growth and customer satisfaction across North America.The ideal candidate will have a proven track record of success in sales and account management, with a strong understanding of the manufactured and engineered products market.Key responsibilities will...


  • Kalamazoo, Michigan, United States Greenleaf Trust Full time

    Job SummaryGreenleaf Trust is seeking a highly skilled Senior Portfolio Manager to join our team. As a key member of our Wealth Management Team, you will be responsible for managing institutional portfolios and providing exceptional client service.Key ResponsibilitiesManage institutional portfolios, including executing trades, maintaining performance...


  • Kalamazoo, Michigan, United States AutoZone Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at AutoZone. As a Senior Retail Sales Associate, you will be responsible for driving sales through exceptional customer service, ensuring a positive customer experience, and maintaining a safe and organized store environment.Key...


  • Kalamazoo, Michigan, United States Greenleaf Trust Full time

    Job SummaryWe are seeking a highly skilled Senior Portfolio Manager to join our team at Greenleaf Trust. As a key member of our Client Centric Team, you will be responsible for managing institutional portfolios, executing trades, and maintaining performance reporting systems.Key ResponsibilitiesMeet with clients to discuss portfolio performance and market...