Customer Success Manager
4 weeks ago
We are seeking a highly skilled Customer Success Manager to join our team at Level Data Inc. As a key member of our team, you will play a pivotal role in ongoing project maintenance and relationship management, driving value for our customers.
Key Responsibilities- Deliver Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization.
- Drive measurable results in a State Department of Education (DOE) or similar large-scale setting.
- Build and maintain strong relationships with customers, leveraging various customer success metrics to identify trends and opportunities.
- Bachelor's degree in a relevant field (Education, Data Science, Business, etc.)
- Proven track record of achieving GRR and NRR targets
- Experience working with state-level education systems or large-scale data environments
- Familiarity with SaaS implementation and maintenance processes
- Meaningful Impact: Your work directly influences education outcomes.
- Collaborative Culture: We value teamwork, transparency, and shared success.
- Professional Growth: Opportunities to learn, lead, and make a difference.
- Flexible Work Environment: Embrace remote work, with occasional travel.
- Unlimited vacation
- 4% 401k Match
- Competitive Healthcare
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Customer Success Manager
4 weeks ago
Kalamazoo, Michigan, United States Level Data Inc Full timeAbout Level Data IncLevel Data Inc is a company that empowers states with trustworthy data, enabling educational leaders to make informed decisions. We believe that clean, reliable data is the foundation of effective decision-making in K-12 education.Job OverviewAs a Customer Success Manager of State Implementations, you will play a pivotal role in ongoing...
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Customer Success Manager
4 weeks ago
Kalamazoo, Michigan, United States Level Data LLC Full timeJob OverviewLevel Data LLC is seeking a Customer Success Manager to drive value for customers in state implementations. The ideal candidate will have a proven track record of achieving GRR and NRR targets, experience working with state-level education systems, and familiarity with SaaS implementation and maintenance processes.Key Responsibilities:Deliver GRR...
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Senior Customer Success Manager
4 weeks ago
Kalamazoo, Michigan, United States Level Data Inc Full timeSenior Customer Success Manager - State ImplementationsAt LevelData, we're on a mission to empower states with trustworthy data, enabling educational leaders to focus on what truly matters: their learners. As a Senior Customer Success Manager of State Implementations, you'll play a pivotal role in project managing and driving data excellence. Your ability to...
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Senior Customer Success Manager
4 weeks ago
Kalamazoo, Michigan, United States Level Data Inc Full timeWe're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed...
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Senior Customer Success Manager
4 weeks ago
Kalamazoo, Michigan, United States Level Data Inc Full timeAbout Us: At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices. We're committed to quality, trust, and collaboration.Role Overview: As a Senior Customer Success Manager of State...
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Reconstruction Project Manager
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Kalamazoo, Michigan, United States Kustom US Inc Full timeJob OverviewKustom US Inc is seeking a skilled Reconstruction Project Manager to join our team in Kalamazoo, Michigan. As a key member of our restoration team, you will be responsible for executing and supervising reconstruction projects with the highest quality and efficiency.The successful candidate will have a strong background in construction and/or...
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Customer Service Lead
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Kalamazoo, Michigan, United States D&W Fresh Market Full timeJob Summary: We are seeking a highly skilled Customer Service Lead to oversee tasks and team members within our Customer Service Sales department. The ideal candidate will have excellent communication skills, be able to multitask effectively, and have a strong customer service background.Key Responsibilities:Train and onboard new team members on their roles...