Senior Customer Success Manager

4 weeks ago


Kalamazoo, Michigan, United States Level Data Inc Full time

We're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.

At LevelData, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices.

As a Senior Customer Success Manager of State Implementations, you'll play a pivotal role in project managing and driving data excellence.

You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Your experience navigating complex data landscapes sets you apart.

You're no stranger to leading complex implementations in a Software as a Service (SaaS) company. Your technical acumen and project management skills ensure successful rollouts.

Bachelor's degree in a relevant field (Education, Data Science, Business, etc.)

Proven track record of achieving GRR and NRR targets

Experience working with state-level education systems or large-scale data environments

Familiarity with SaaS implementation processes

Opportunities to learn, lead, and make a difference

Embrace remote work, with occasional travel



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