Guest Relations Ambassador

2 weeks ago

New York, New York, United States Compass Group Careers Full time
Position Overview

Company: Compass Group Careers

Salary: $25 / Hour

Why Join Us?

At Compass Group, our strength lies in our people. The dedication, actions, and attitudes of our team members foster trust and loyalty among our clients every day. We prioritize hiring individuals who share our enthusiasm for exceptional service and hospitality. Once we identify the right talent, we nurture, appreciate, and acknowledge their contributions.

We keep our associates motivated and engaged by offering hands-on training and keeping them informed about the latest industry trends. We empower them to elevate service standards. Our team members are passionate about their roles and enjoy sharing their enthusiasm. Become part of our team and experience the Compass difference, where a position is not just a job but the beginning of a fulfilling career.

Job Responsibilities

As a Lobby Concierge, you will have the chance to collaborate with remarkable individuals who are equally passionate about delivering outstanding hospitality to our esteemed clients.

Key Duties:

  • Warmly welcome clients and guests, ensuring a friendly and engaging check-in experience at the reception area.
  • Develop an understanding of the client’s culture and key activities, acting as a liaison to enhance transparency.
  • Oversee all activities related to visitor greeting, staying informed about daily meetings and any last-minute changes.
  • Serve as the primary contact for all events and emergencies, remaining vigilant and ready to address any challenges that may arise.
  • Conduct regular inspections of room appearances and collaborate with Building Operations to uphold facility standards.
  • Manage incoming calls at the reception desk, directing inquiries and handling message delivery efficiently.
  • Communicate requests to relevant internal departments promptly.
  • Be well-versed in emergency procedures and prepared to execute designated tasks during emergencies.
  • Maintain a professional appearance and adhere to the company's dress code.
  • Assist the Guest Services Manager in ensuring every guest receives a warm welcome and has a memorable experience.
  • Act as a resource for guests, providing directions and hospitality services.
  • Perform additional duties as assigned.
Client Engagement

Client Interaction:

  • Greet all visitors, ensuring eye contact is made within 10 feet of entrances and reception areas.
  • Promptly acknowledge both internal and external clients with a friendly greeting.
  • Proactively address inquiries and requests, collaborating with the Hospitality Services Manager as necessary.
  • Work closely with team members and other personnel to ensure seamless transitions throughout the guest experience.
Team Collaboration

Communication:

  • Maintain effective communication with peers and management, demonstrating attention to detail in both verbal and written exchanges.
  • Stay informed about business activities and share updates with team members.
  • Assist in training new associates and participate in cross-training programs as available.
Professional Standards

Personal Presentation:

  • Exhibit a courteous and professional demeanor at all times.
  • Adhere to uniform and presentation standards in accordance with company policy.

Join Compass Group and discover a workplace that values your contributions and supports your professional growth.

  • Guest Relations Ambassador

    1 month ago

    New York, New York, United States HSH Management Services Full time

    Guest Relations Ambassador will be responsible for the collection and coordination of details towards the arrival/departure information, guest experience, preference/profile building, travel, and pre/post stay experience for the Guest Relations department on a consistent basis. The Guest Relations Ambassador will champion complete and accurate information,...

  • Lobby Ambassador

    12 hours ago

    New York, New York, United States Rapport Guest Services Full time

    About the Role:The Lobby Ambassador is a key member of the Rapport Guest Services team, responsible for delivering exceptional client experiences and ensuring a warm and welcoming environment for all guests. As a Lobby Ambassador, you will be the face of our company, providing top-notch service and creating lasting impressions.Key Responsibilities:Client...

  • Guest Experience Ambassador

    3 days ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryThe Guest Experience Ambassador is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. Located in the Lobby, and all public areas, the Guest Experience Ambassador will be the first point of contact for visitors to the area, making them feel comfortable, directing...

  • Guest Relations Specialist

    2 weeks ago

    New York, New York, United States Compass Group Careers Full time

    Position OverviewCompany: Flik Hospitality GroupCompensation: $24 / HourWhy Choose Flik?At Flik, our strength lies in our people. The commitment, actions, and attitudes of our associates foster trust and loyalty among our clients daily. We focus on selecting individuals who share our enthusiasm for culinary excellence and hospitality. Once we identify the...

  • Guest Service Ambassador

    2 days ago

    New York, New York, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Service Ambassador to join our team at Compass Group, North America. As a key member of our hospitality services team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all clients, visitors, and employees.Key...

  • Guest Relations Coordinator

    2 weeks ago

    New York, New York, United States Estiatorio Milos Full time

    Job OverviewThe Host / Hostess serves as the initial point of contact for guests upon their arrival, playing a crucial role in ensuring a warm welcome and efficient seating process. This position demands exceptional communication and coordination skills to effectively manage complex guest requests. Attention to detail is vital, as the Host / Hostess acts as...

  • Guest Services Ambassador

    3 days ago

    New York, New York, United States Le Meridien Central Park Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Le Meridien Central Park. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Greet and welcome...

  • Island Ambassador

    2 days ago

    New York, New York, United States Tommy Bahama Full time

    About the RoleWe are seeking a highly motivated and experienced professional to join our team as an Island Ambassador. As a key member of our restaurant leadership team, you will be responsible for delivering exceptional service and creating a memorable experience for our guests.Key ResponsibilitiesSet the Tone - Greet all guests with a friendly smile,...

  • Front Desk Ambassador

    3 days ago

    New York, New York, United States ClubCorp Full time

    Job DescriptionJob Title: Front Desk AmbassadorJob Summary:We are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team at ClubCorp. As a Front Desk Ambassador, you will be the first point of contact for our members and guests, providing exceptional service and creating a welcoming atmosphere.Key Responsibilities:Provide warm...

  • Guest Relations Specialist

    2 weeks ago

    New York, New York, United States Penny Full time

    Position OverviewAs a Guest Relations Specialist at Penny, your primary responsibility is to collaborate with the management team to warmly welcome both arriving and departing guests, ensuring they feel valued and appreciated.Key ResponsibilitiesEngage with guests in a friendly and knowledgeable manner.Work effectively within a team-oriented atmosphere to...

  • Guest Relations Specialist

    1 week ago

    New York, New York, United States Penny Full time

    Position OverviewAs a Guest Relations Specialist at Penny, your primary responsibility is to collaborate with the management team to warmly welcome both arriving and departing guests, ensuring they feel valued and appreciated.Key ResponsibilitiesExhibit a friendly and knowledgeable demeanor while interacting with guests.Work effectively within a...

  • Guest Relations Coordinator

    2 weeks ago

    New York, New York, United States Penny Full time

    Position Overview: As a Guest Relations Coordinator at Penny, your primary responsibility is to collaborate with the management team to warmly welcome guests as they arrive and bid farewell as they depart. Key Responsibilities: Exhibit a friendly, knowledgeable, and appreciative demeanor towards all guests.Work effectively within a team-oriented environment...

  • Guest Experience Ambassador

    5 days ago

    New York, New York, United States NoMo SoHo Full time

    Job SummaryWe are seeking a highly skilled and attentive Host/Hostess to join our team at NoMo SoHo. As a Host/Hostess, you will be responsible for ensuring the prompt recognition and seating of all guests in our outlets, as well as assisting servers in providing exceptional service to our guests throughout their dining experience.Key ResponsibilitiesGreet...

  • Guest Services Ambassador

    3 days ago

    New York, New York, United States Pier Sixty & The Lighthouse Full time

    Job Summary:As a Guest Services Agent at Pier Sixty & The Lighthouse, you will be the face of our organization, providing exceptional service and creating unforgettable experiences for our guests and clients. Your mission is to wow our guests with a warm welcome, efficient communication, and a positive attitude.Key Responsibilities:Warm Welcome: Greet all...

  • Guest Relations Specialist

    2 weeks ago

    New York, New York, United States Penny Full time

    Position OverviewAs a Guest Relations Specialist at Penny, your primary responsibility is to collaborate with the management team to warmly welcome and bid farewell to guests, ensuring they feel valued and appreciated.This role requires a strong ability to work within a team-focused environment, striving towards the collective goal of exceptional guest...

  • Guest Relations Coordinator

    1 week ago

    New York, New York, United States The ONE Group Full time

    Position Overview:A Guest Relations Coordinator is responsible for overseeing concierge operations and managing reservation systems effectively. This role involves enhancing guest experiences during service and fostering strong connections with booking representatives. It is essential to keep all guest records current and engage with patrons through digital...

  • Guest Relations Coordinator

    1 week ago

    New York, New York, United States The ONE Group Full time

    Position Overview:A Guest Relations Coordinator is responsible for overseeing concierge services and managing reservation systems effectively. This role involves enhancing guest experiences during their visit and fostering strong connections with booking representatives. The Coordinator will also ensure that all guest records are accurate and engage with...

  • Head of Guest Relations

    2 weeks ago

    New York, New York, United States One Haus - New York Full time

    Position: Maitre D' Hospitality ManagerReports To: General ManagerStatus: Non-ExemptAs a Maitre D' Hospitality Manager, your role is pivotal in fostering a welcoming and inclusive atmosphere within the establishment. You will lead by example, focusing on enhancing both the financial performance and cultural environment of the restaurant. Your expertise will...

  • Guest Services Ambassador

    1 week ago

    New York, New York, United States American Museum of Natural History Full time

    Job SummaryThe American Museum of Natural History is seeking a highly skilled Guest Services Representative to provide exceptional experiences for visitors and members. As a key member of the Visitor Services team, you will be responsible for delivering outstanding customer service, ensuring a seamless and engaging experience for all guests.Key...

  • Community Engagement Ambassador

    1 week ago

    New York, New York, United States The Bowery Mission Full time

    Position OverviewSalary: $43,000 per yearSummary:The Bowery Mission is a comprehensive, faith-driven organization committed to assisting individuals facing homelessness, hunger, and poverty. The role of Community Engagement Ambassador is integral to the Clinical Services team, emphasizing the establishment of welcoming and trust-building connections with...