Executive Vice President of Operations

2 weeks ago


MagstattleBas, Grand Est, United States Blue Cross and Blue Shield of Nebraska Full time

About Us
Blue Cross and Blue Shield of Nebraska (BCBSNE) is dedicated to supporting individuals during both their triumphs and challenges.

Role Overview
The Executive Vice President of Operations is responsible for leading a diverse team across various departments, including Customer Service, Claims, Claims Support, and Business Process Improvement.

Key Responsibilities
- Provide strategic direction for assigned departments to ensure operational efficiency and effectiveness in achieving both immediate and long-term objectives.
- Engage in comprehensive business and strategic planning, leveraging current insights and future operational visions to enhance the organization's competitive stance.
- Continuously evaluate key operational targets and modify activities to foster an environment of ongoing improvement and automation, while meeting service standards.
- Mentor and develop leadership teams to cultivate a high-performance culture, create actionable succession plans, and mitigate knowledge silos.
- Collaborate with stakeholders and cross-functional leaders to formulate and implement strategies aligned with the organization’s mission and goals.

Leadership and Ethics
Lead with integrity by exemplifying BCBSNE's mission, core values, and ethical standards. Ensure that all team members embody these principles and take necessary actions when unethical behavior is detected.

Qualifications
- A Bachelor's degree in business administration or a related field is preferred, along with over 12 years of experience in overseeing operations within a comparable organization.
- Proven ability to drive results across operational areas as part of the Executive Leadership Team.
- Strong teamwork skills with a capacity to build and sustain positive relationships across departments and with clients.
- Exceptional strategic thinking, problem-solving, planning, and organizational skills.
- Proficient in prioritizing tasks, meeting deadlines, and effectively delegating responsibilities.
- Excellent verbal and written communication skills.
- An equivalent combination of education and experience may be considered.

Additional Skills
- Experience with process improvement methodologies is advantageous.
- Familiarity with operations in an Agile environment is preferred.

At BCBSNE, we believe that a diverse range of experiences, perspectives, and backgrounds contributes to a better workplace and enhances our service to customers and members.

BCBSNE is an Equal Opportunity / Affirmative Action Employer - Minorities/Females/Disabled/Veterans.



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