Specialty Pharmacy Operations Manager

2 weeks ago


Philadelphia, Pennsylvania, United States Penn Medicine Full time

Position Overview

Penn Medicine is committed to its mission of delivering exceptional patient care, pioneering research, and nurturing the next generation of medical professionals. Being part of this esteemed academic medical institution means collaborating with top-tier clinical, technical, and administrative experts across various fields.

At Penn Medicine, every day presents an opportunity for breakthroughs. Our dedicated staff contributes to healing, delivering positive news, and providing comfort to those in need. Are you ready to make a difference in your professional journey?

Penn Medicine is in search of a full-time, day shift Outpatient Pharmacy Manager for its Specialty Central Fill operations. This role involves overseeing and supporting the Prior Authorization and Specialty Benefit Investigation Team.

Key Responsibilities:

  • Leadership: Provide direction for all Outpatient Pharmacy services and staff, ensuring effective operations across retail and specialty pharmacy sectors.
  • Operational Oversight: Accountable for the implementation and monitoring of clinical and operational functions within the Outpatient Pharmacy.
  • Regulatory Compliance: Ensure adherence to regulatory standards while fostering employee engagement and satisfaction.
  • Team Development: Mentor and lead staff to deliver compliant and effective care, demonstrating strong communication skills.

Core Duties:

  • Foster a culture of collaboration and safety within the team.
  • Manage resources efficiently, balancing priorities and meeting deadlines.
  • Set short and long-term goals aligned with departmental strategies.
  • Enhance patient care and satisfaction through effective communication and support.
  • Analyze employee satisfaction metrics to identify areas for improvement and implement action plans.

Qualifications:

  • Active PA Pharmacist licensure (Required)
  • Bachelor's degree in Pharmacy or PharmD from an accredited institution (Required)
  • Minimum of 5 years of experience in retail pharmacy, specialty pharmacy, or ambulatory care pharmacy, including prior management experience.

Penn Medicine believes that optimal patient care begins with the well-being of its employees. Our comprehensive benefits program is designed to support the health and wellness of our staff. We offer competitive compensation and one of the best tuition assistance programs available.

Live Your Life's Work

Penn Medicine is an Equal Opportunity and Affirmative Action employer. We consider candidates for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.



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