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Virtual Patient Access Representatives
2 months ago
Virtual Hiring Event - Patient Access Services
Are you dedicated to providing exceptional support to patients?
Do you thrive in a collaborative and diverse work environment?
Do you possess experience in a call center setting?
Are you adept at managing appointment scheduling across various medical specialties?
The Johns Hopkins Medical Call Center (Patient Access Services) is on the lookout for compassionate customer service professionals who excel in problem-solving and adaptability. Contribute to delivering outstanding healthcare by:
- Handling incoming and outgoing communications (calls, emails, faxes, etc.) between healthcare providers and patients seeking services
- Building rapport with patients while collaborating with a skilled, multi-disciplinary team
- Facilitating complex appointment scheduling processes
Qualifications:
A high school diploma or GED is required.
A minimum of two years of experience in a medical office, hospital, medical call center, or a similar customer service role is necessary.
Must possess the ability to converse and type simultaneously, along with excellent verbal and written communication skills.
Benefits:
Enjoy a favorable schedule - Monday to Friday, 8 AM to 5 PM.
Hybrid work environment - Initial training may occur on-site for several weeks, followed by one day a week in the office.
Generous paid time off, tuition reimbursement, opportunities for advancement, and additional benefits.
Important Notice: All employees of Johns Hopkins Health System are required to be fully vaccinated against COVID-19. Proof of vaccination status will be necessary within 14 days of employment commencement. Exceptions may be granted for religious beliefs or medical reasons.
Authorization to Work in the United States: Applicants requiring sponsorship now or in the future will not be considered for this position.
Johns Hopkins Health System and its affiliates maintain a drug-free workplace.
