Patient Service Representative

4 weeks ago


Baltimore, Maryland, United States Patient First Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Patient First. In this role, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Assist patients with registration and check-in processes
  • Escort patients to treatment areas as needed
  • Communicate effectively with patients, physicians, and staff
  • Verify patient demographic and insurance information
  • Accurately register patients and process payments
  • Provide excellent customer service and compassion to patients
  • Maintain accurate and up-to-date patient records
  • Perform various administrative tasks as needed
Requirements
  • High school diploma or equivalent required
  • Minimum one year of clerical experience preferred
  • Basic typing skills and ability to multitask
  • Excellent communication and interpersonal skills
  • Ability to sit, stand, and walk for up to 7 hours at a time
  • Ability to lift up to 25 pounds
Benefits
  • Competitive salary range: $22.00/hour, depending on experience
  • Health, dental, and vision insurance for employees and dependents
  • Disability, life, and long-term care insurance
  • Employee Assistance Program, Flexible Spending accounts, and 401(k) Retirement Plan
  • Paid Annual Leave, Volunteer Time Off Pay, and Bereavement Leave


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