Patient Access Coordinator

3 weeks ago


Baltimore, Maryland, United States Mercy Medical Center Full time
Job Summary

The Patient Access Representative is a vital member of the Mercy Medical Center team, responsible for ensuring a smooth and efficient patient registration and financial experience. This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Register patients for treatment and collect necessary demographic and financial information
  • Verify patient insurance coverage and obtain necessary authorizations
  • Process patient payments and handle billing inquiries
  • Maintain accurate and up-to-date patient records
  • Collaborate with healthcare providers and staff to ensure seamless patient care
Requirements
  • High school diploma or equivalent required
  • 1 year of customer service experience preferred
  • Basic computer knowledge and proficiency in Microsoft Office
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
Working Conditions

This is a full-time position that requires the ability to work a variety of shifts, including weekends and holidays. The ideal candidate will be flexible and able to adapt to changing priorities and deadlines.



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