Reception Coordinator
2 weeks ago
Position Title: Front Desk Coordinator
Employment Type: Full Time
Company Overview:
1-800 WATER DAMAGE is a reputable property restoration firm dedicated to assisting clients nationwide. Our extensive network of locations enables us to help homeowners and businesses restore their properties to their original state while prioritizing health and safety. Our team is thoroughly vetted, IICRC-certified, and insured to ensure your peace of mind.
Job Summary:
The Front Desk Coordinator will deliver essential administrative, clerical, and telephonic support across the organization. Key responsibilities include managing conference room bookings, organizing files and documentation, overseeing company mail, and maintaining inventory for office supplies.
Key Responsibilities:
- Welcome all guests and clients in a courteous and professional manner, both over the phone and in person.
- Handle and direct incoming phone calls to appropriate departments.
- Oversee and approve scheduling requests for conference room usage.
- Assist various teams with document management and scanning tasks.
- Maintain the front desk area, including filing, paperwork, and outgoing mail.
- Conduct weekly inventory checks and order office supplies as needed.
- Support uniform inventory management and ordering processes.
- Assist in processing new client inquiries via phone.
- Provide additional administrative support to all departments as required.
Qualifications:
- 2-5 years of experience in a receptionist or administrative support role.
- Proficient in drafting reports and correspondence.
- Familiarity with Microsoft Outlook, Excel, Word, and PowerPoint.
- Associate's Degree preferred; High School Diploma or GED required.
- Experience in the construction or marketing sectors is advantageous.
- Must possess a valid Driver's License and maintain a clean driving record.
- Ability to exercise sound judgment and follow written and verbal instructions effectively.
- Physical ability to stand, walk, sit, and lift up to 25 pounds regularly.
Benefits:
- Paid Holidays
- Paid Time Off (PTO)
- Comprehensive Training Programs
- Opportunities for Career Growth and Advancement
About Us:
1-800 WATER DAMAGE specializes in a variety of restoration services, including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage recovery, sewage cleanup, and mold remediation. We recognize the stress associated with property damage, which is why we are equipped to assist clients in navigating interactions with insurance providers and property management.
Our Commitment:
As part of the BELFOR Franchise Group, 1-800 WATER DAMAGE is committed to delivering exceptional service with a personal touch, backed by the expertise of a globally recognized restoration organization. We prioritize transparent communication and customized solutions to meet our clients' needs.
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