Employee Relations Coordinator

2 weeks ago

Santa Cruz, California, United States Central California Alliance for Health Full time

Location:
Santa Cruz County, California

We invite you to consider a role with the Central California Alliance for Health as a Human Resources Representative within our Human Resources Department.

KEY RESPONSIBILITIES

This position reports directly to the Human Resources Manager and encompasses various Human Resources (HR) functions, including employee relations, training, performance management, onboarding and offboarding processes, policy enforcement, data oversight, compliance with employment laws, and administration of benefits and leave.

You will serve as a primary contact for inquiries, concerns, and requests from both employees and management.

Your collaboration with HR and organizational leaders will be essential in managing performance evaluations and providing guidance to leadership.

You will assist in navigating and resolving employee relations issues from start to finish while maintaining comprehensive documentation.

This role will emphasize analytical and operational aspects of HR while ensuring familiarity with employee relations and benefits.


TEAM OVERVIEW
The Human Resources Department is dedicated to supporting our workforce and serves as a key resource for staff.

We constantly ask ourselves, "How can we enhance the experience of Alliance employees?" Each day is dynamic and fulfilling.

Our team is engaged and finds intrinsic rewards in our contributions to the Alliance's mission.

We tackle complex challenges, learn from our experiences, and provide valuable support to the organization.


IDEAL CANDIDATE PROFILE
The ideal candidate will possess:
- Proficiency in Excel (familiarity with Pivot tables) or a strong desire to learn and develop skills
- Initiative and critical thinking abilities to effectively address complex employee relations issues
- Good judgment, tact, and diplomacy when interacting with diverse stakeholders, particularly in managing intricate leave situations
- A sense of ownership over their responsibilities, prioritizing tasks amidst competing deadlines while keeping the broader organizational goals in perspective
- Support for employee engagement initiatives through onboarding and offboarding activities, data management, and analysis
- The ability to adapt quickly between various tasks while keeping the team informed of progress

REQUIREMENTS FOR SUCCESS

Knowledge:
- Understanding of applicable federal, state, and local employment laws, with the ability to interpret and communicate these effectively
- Familiarity with HR concepts, employee relations, compensation management, training, and awareness of their impact on other functional areas
- Knowledge of HR programs, services, policies, and practices, or where to find relevant information

Skills:
- Ability to produce work with exceptional attention to detail and accuracy within deadlines
- Proficiency in researching, interpreting, summarizing, and presenting complex information from various sources, including policies and regulations
- Analytical skills to assess information, consider potential risks, and develop innovative and effective recommendations or solutions

EDUCATION AND EXPERIENCE:
- Bachelor's degree in Human Resources, Industrial/Organizational Psychology, Business Administration, or a related field
- A minimum of three years of directly related HR experience; or an equivalent combination of education and experience that provides the necessary knowledge, skills, and abilities

ADDITIONAL INFORMATION

This position is associated with our Santa Cruz office, and occasional onsite presence will be required.

We operate in a hybrid work environment, and interviews will be conducted remotely via Microsoft Teams.

While some employees may work fully remotely, attendance at quarterly company-wide events or departmental meetings will be expected.

The compensation range for this position is determined by location and is influenced by our compensation philosophy, the qualifications of the selected candidate, and other factors such as internal equity and market conditions.


Santa Cruz County Pay Range:
$74,000 - $119,163.20 USD

BENEFITS
- Comprehensive Medical, Dental, and Vision Plans
- Generous Paid Time Off
- 12 Paid Holidays annually
- 401(a) Retirement Plan
- 457 Deferred Compensation Plan
- Extensive Health and Wellness Program
- Onsite EV Charging Stations

ABOUT US

We are a dedicated team of over 500 employees committed to our mission of providing accessible, quality healthcare guided by local innovation.

We believe our work extends beyond ourselves, and we leave each day knowing we have positively impacted our community.

Join us at Central California Alliance for Health, where you will be part of a culture that values respect, diversity, professionalism, and enjoyment, empowering you to excel in your role.

As a regional non-profit health plan, we serve members across multiple counties. For more information about us, please refer to our Fact Sheet.
We are an equal opportunity employer, and qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status. We participate in E-Verify.
At this time, we do not offer sponsorship for employment.

Applicants must be authorized to work in the United States on a full-time, ongoing basis without the need for employer-supported sponsorship.

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