Full-Time Guest Service Representative

3 days ago


Philadelphia, Pennsylvania, United States Hilton Hotels Corporation Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Hilton Hotels Corporation.

Key Responsibilities
  • Greet guests and complete the registration process with a warm and welcoming smile.
  • Assist guests with check-out and provide personalized service to ensure a seamless experience.
  • Demonstrate a thorough knowledge of hotel information and services to provide accurate and helpful responses to guest inquiries.
  • Utilize up-selling techniques to promote hotel services and facilities, and maximize room occupancy.
  • Respond to guest requests and resolve issues in a timely and professional manner.
What We Offer

As a Guest Service Agent at Hilton, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our hotel.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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