Current jobs related to Guest Services Representative - Philadelphia, Pennsylvania - Wyndham Hotels & Resorts

  • Guest Services Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Extended Stay Full time

    Guest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests.Key Responsibilities:Assist guests with all requests and respond to their needs in a timely and professional manner.Process...

  • Guest Services Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    Position Overview:Guest Services RepresentativeAs a Guest Services Representative, you will play a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and managing the guest's account upon departure.Key Responsibilities:Welcome and register guests with a friendly and professional demeanor, adhering to company...

  • Guest Services Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Live Nation Entertainment Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Live Nation Entertainment. As a Guest Services Representative, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience at our venues.Key ResponsibilitiesGreet all guests promptly and...

  • Guest Services Representative

    1 month ago

    Philadelphia, Pennsylvania, United States Live Nation Entertainment Full time

    Live Nation EntertainmentJob Summary:We are seeking a Guest Services Representative to join our team at Live Nation Entertainment. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our patrons, ensuring a positive and memorable experience at our venues.Key Responsibilities:Greet all guests promptly and...

  • Guest Service Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job Title: Guest Service RepresentativeAt Marriott, we're committed to delivering exceptional guest experiences. As a Guest Service Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Organize and confirm guest check-ins and check-outs, room reservations, requests, changes, and...

  • Guest Service Representative

    1 month ago

    Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and...

  • Guest Services Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Penn's View Hotel Full time

    Job OverviewWe are looking for a dedicated Guest Services Representative to enhance our customer experience. In this role, you will assist guests with their needs and identify opportunities for operational improvements.Key Responsibilities:Check in and allocate rooms to visitorsVerify reservations made via phone and online platformsAddress guest inquiries,...

  • Guest Service Representative

    1 week ago

    Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryAs a Guest Service Representative at Marriott International Inc, you will be responsible for delivering exceptional customer service to our guests. Your primary focus will be on organizing and confirming guest check-ins and check-outs, as well as processing room reservations, requests, and cancellations. You will also be responsible for securing...

  • Guest Services Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Live Nation Entertainment Full time

    Live Nation EntertainmentJob Summary:We are seeking a Guest Services Representative to join our team at Live Nation Entertainment. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Greet all guests promptly and courteously in a professional manner.Be responsible for...

  • Guest Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and...

  • Guest Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Marriott International Inc. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-ins, check-outs, and room reservations.Key ResponsibilitiesProcess guest requests...

  • Guest Service Representative

    1 month ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Marriott Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming service to guests,...

  • Guest Service Representative

    7 days ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Marriott Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesOrganize and confirm guest check-ins and check-outs,...

  • Guest Service Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryAs a Guest Service Representative at Marriott International, you will be the face of our hospitality, delivering exceptional experiences to our guests. Your role will involve managing guest check-ins and check-outs, processing room reservations, and handling guest requests and complaints. You will also be responsible for securing payment,...

  • Guest Services Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Hilton Philadelphia at Penn's Landing Full time

    About Us: Hilton Philadelphia at Penn's Landing is dedicated to fostering a supportive work environment for our employees. We provide comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs and employee rates on hotel stays. Join our team and experience a People First culture that promotes growth...

  • Guest Services Representative

    4 weeks ago

    Philadelphia, Pennsylvania, United States Live Nation Full time

    Job Summary:Live Nation Entertainment is a global leader in live entertainment, and we're seeking a highly motivated Guest Services team member to join our team. As a Guest Services Representative, you will be the face of our company, providing exceptional customer service to our guests and ensuring their experience is nothing short of amazing.Key...

  • Guest Services Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States House of Blues Full time

    Job Summary:Live Nation Entertainment is a global leader in live entertainment, and we're seeking a highly motivated Guest Services team member to join our team. As a Guest Services representative, you will be the face of our company, providing exceptional customer service to our fans and ensuring that their experience at our venues is nothing short of...

  • Guest Services Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Hilton Philadelphia at Penn's Landing Full time

    About Our Company: At Hilton Philadelphia at Penn's Landing, we prioritize our employees and strive to cultivate a nurturing work atmosphere. We provide extensive health benefits, retirement options, paid leave, and distinctive advantages such as wellness initiatives and discounted hotel accommodations.Location Overview: Our hotel boasts a prime location...

  • Guest Services Representative

    2 months ago

    Philadelphia, Pennsylvania, United States Barcelona Wine Bar Full time

    Job Summary:We are seeking a skilled and friendly Host to join our team at Barcelona Wine Bar. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.Key Responsibilities:Greet and Seat Guests: Welcome guests to the restaurant, ensuring a warm and inviting atmosphere.Present Menus: Introduce guests to...

  • Guest Support Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled Guest Support Representative to join our team at Marriott Hotels. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesOrganize and confirm guest check-ins and...

Guest Services Representative

2 months ago

Philadelphia, Pennsylvania, United States Wyndham Hotels & Resorts Full time

Job Summary

The Guest Services Representative is responsible for providing exceptional customer service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Key Responsibilities

  • Provide attentive, courteous, and efficient service to all guests
  • Maximize room revenue and occupancy
  • Process guest check-ins and check-outs in a friendly and efficient manner
  • Answer guest inquiries about hotel services, facilities, and hours of operation
  • Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms
  • Review Front Office log and Trace File daily
  • Follow all cash handling and credit policies
  • Be aware of all rates, packages, and special promotions
  • Be familiar with hospitality terminology
  • Have knowledge of emergency procedures and assist as needed

Requirements

  • High school diploma or equivalent required
  • College coursework in a related field helpful
  • Experience in a hotel or related field preferred
  • Computer experience required
  • Customer service experience preferred

Working Conditions

  • Flexible and long hours sometimes required
  • Light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
  • Ability to stand during entire shift

About Wyndham Hotels & Resorts

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio distinguished by our leading economy and midscale brands delivers just that.