Senior Manager, Centurion New York Events Coordinator
6 days ago
About the Role
We are seeking a highly skilled and experienced Event Manager to join our team at American Express. As a key member of our Global Lounge Experiences team, you will be responsible for leading the planning and execution of events at our Centurion New York location.
Key Responsibilities
- Oversee the sales and operations of the event space in Centurion New York
- Establish and implement short- and long-range goals, objectives, policies, and standard operating procedures
- Manage and cultivate relationships with clients and stakeholders
- Develop and coordinate sales collateral, including event menus
- Develop and oversee management of internal operating budgets
- Anticipate and address client service needs as they arise and resolve all matters where expectations are not met
- Maintain effective communication with American Express Hospitality General Manager, Membership Concierge Professional teams, and F&B operator
- Conduct pre- and post-event evaluations and report on outcomes
Qualifications
- 8 years of previous sales and events management experience, preferably in an in-venue operation with similar service, guest relations, and operational standards
- Solutions-oriented, strategic thinker with attention to detail
- Strong verbal and written communication skills
- Ability to relay creative solutions and remain flexible across various problem-solving approaches
- Strong leadership abilities, sound judgment, and knowledge of Sales, Catering & Event Service operations
- Exceptional project management and budgeting skills
What We Offer
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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