Underwriting Services Specialist II
6 hours ago
Zurich North America is seeking an Underwriting Services Specialist II to join our Operations team. As an Underwriting Services Specialist II, you will provide advanced processing support for routine to moderately complex business transactions.
Key Responsibilities- Service the needs of customers by providing timely and accurate support.
- Support others who maintain relationships with customers by providing data-driven insights and recommendations.
- Respond to inquiries quickly and completely, providing status updates and resolving issues.
- Recognize and respond to or refer opportunities to grow business.
- Identify and resolve problems by referring to policies, procedures, and standards.
- Continually improve unit performance by analyzing and recommending enhancements to technical procedures.
- High School Diploma or Equivalent and 1 or more years of experience in the Customer Service or Transactional Operations area.
- OR Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Customer Service or Transactional Operations area.
- Excellent customer service orientation.
- Strong verbal and written communication skills.
- Ability to produce a quality work product with detail and accuracy.
- Experience working in a high-volume, production environment.
- Advanced data entry skills.
Zurich is a leading global insurance company with over 150 years of experience managing risk and supporting resilience. We offer a comprehensive employee benefits package and competitive compensation. We value diversity and inclusion and strive to create an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.
We do not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status, or any other legally protected status. EOE disability/vet
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