Apartment Leasing Specialist
2 weeks ago
As a key member of our team at Dweck Properties, the Apartment Leasing Specialist plays a vital role in assisting prospective residents in discovering their ideal living space. You will facilitate the entire journey, from the first interaction to the final move-in process.
Our leasing offices operate Monday through Saturday, so flexibility for weekend shifts is essential.
Key Responsibilities:
- Act as the primary contact for potential residents, understanding their preferences and requirements to help them find their perfect apartment. Engage with them through a series of qualifying questions to ensure they meet our leasing criteria.
- Coordinate in-person tours of our community, showcasing the property’s unique features. For those unable to visit, we provide virtual tour options to accommodate their needs.
- Conduct comprehensive property tours, highlighting our exceptional amenities, outdoor areas, and attractive apartment options. Your aim is to help them visualize their future home and encourage them to take the next step.
- Follow up with individuals who have not yet submitted applications. It’s common for potential residents to need time to consider their options, so maintaining communication through email, phone, or text is crucial.
- Assist applicants through the application process, determining their eligibility to proceed.
- Review the lease agreement with new residents, ensuring they understand all terms before handing over their keys during the move-in orientation. This session will cover essential information, blending important details with a welcoming atmosphere.
Qualifications:
We are seeking candidates with a background in customer service or sales. However, if you lack direct experience, we are more than willing to provide training.
Benefits:
- Compensation: Competitive salary with bonus opportunities and referral incentives.
- Retirement: Company-matched 401(k) plan.
- Paid Time Off: Generous leave policies including holidays, vacation, sick leave, jury duty, bereavement, and parental leave.
- Health and Wellness: Comprehensive medical, vision, and dental coverage, including orthodontics, Health Savings Account (HSA), Flexible Spending Account (FSA), life insurance, and disability coverage.
- Professional Development: Opportunities for career advancement and personal growth training.
- Employee Perks: Discounts on apartment homes and participation in team-building activities.
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